HelioHost

VPS number: 90, VPS ID: 566 Hey! I might be wrong on this, but I ordered a VPS server and I got the paypal receipt, but I did not get any username or password. I assume they will be sent to me upon the server creation, I just want to know that I will be getting my VPS information. Thank you in advance, Avishay Rapp.

OK. HelioHost Support wrote: > Ashoat started HelioHost when he was 15 years old, and I believe that is his parents address where he was living when we started. Ashoat definitely doesn't live there, and I doubt his parents want to handle checks for us. So no, please don't mail a check there. We would likely never receive it. > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=59931 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

That link you sent shows your street address as 110 7th Ave S Kinkland, WA-98033-6522 Would that be good? Jerry HelioHost Support wrote: > To answer your question more directly about mailing money, it would cost us about $7 or more per month to have a PO box, and in the last 19 years there have been maybe 2 people who have wanted to mail us a donation including you, so it seems like the price is probably not worth it. > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=59931 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

A ClamWin scan only kicks out the usual NirSoft Utilities that I installed myself, but then, Clam always complains about them. So, if I don't see a PayPal deduction on my next bank statement, where would you like me to MAIL a donation? Jerry Martz HelioHost Support wrote: > That's a very strange story. Have you done a malware scan on your computer recently? > > > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=59931 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Username: wasayitsite, Server: Johnny, Main domain: wasayit.helioho.st Changing the domain from wasayitsite to wasayit.uk. This is my own domain on a second hosting and I want to transfer it ??? ??????? 11 ????? 2024 ?? 3:06 ? ??? ????? ?? ??? ?????? ?HelioHost?? :? > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Wasayitsite, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe > >

Username: gaffoon, Server: Johnny, Main domain: gaffoon.helioho.st I signed up for a "free" account at 5:00pm, and uploaded enough of my website to know everything works OK. At 6:00pm, I tried to make a donation using your PayPal link. I hate PayPal, but I selected the "pay by credit card" option anyway. I had it half filled out when a black block-out screen appeared saying, "If you're having trouble with PayPal, try THIS link." Maybe somebody is trying to hijack your donations, or maybe not. I'm not going to start over right now in case the PayPal donation goes through on the basis of the information I had already entered (credit card names and numbers). If you don't get $100 from PayPal in my name within a reasonable time, write to me and give me your postal address. I will mail a check, or $100 in cash. Best regards, Jerry Martz

Lets go with 2024-5-28 instead of the refund. Thanks On Fri, Apr 12, 2024, 3:50 PM HelioHost Support wrote: > Sorry about that. It looks like your original subscription was supposed to > bill on January 28th, but it didn't go through. After 5 days of failing to > go through we sent a late payment notice on February 2nd and you set up a > new subscription. Then for some strange reason the original broken > subscription managed to bill again on February 7th which is 11 days late > from when it was supposed to go through. Usually when a subscription like > this breaks and someone sets up a new subscription the old one gets > canceled, but that didn't happen this time somehow. Unfortunately, it looks > like you canceled the wrong subscription because the second subscription > was supposed to bill 10 days ago, and it hasn't gone through yet so it's > probably broken now too. The original subscription has been working fine > for the last couple months though until you canceled it. So, you've paid us > for 12 months, and you've had your VPS since 2023-05-28. I don't mind > giving you a refund if you want, but as long as you aren't planning on > canceling your VPS in the next 47 days, why don't we just cancel both > subscriptions, set your expiration date to 2024-05-28, and when that date > arrives we'll send you an email with a link to set up a new subscription. > Does that sound ok to you? Also, sorry again for the messed up billing. > We've been using PayPal to do our VPS subscriptions since 2017 I believe > and this has never happened. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=59901 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

VPS number: 29, VPS ID: 460 Username: Schmid Domain: vps29.heliohost.us Hello, I have noticed I've been getting two automatic payment emails a month from Paypal for my VPS, though I have the receipts in my email, they do not show up on my PayPal activity. For the time being I have cancelled my automatic payments however, I would like to confirm if I have indeed been getting charged twice, and if this is the case would I be able to get a return on these extra charges? The dates I was charged around when this started: 2024, February 2nd 2024, February 7th 2024, February 28th 2024, March 2nd 2024, March 28th Recently, but failed: 2024, April 12th

Username: cioudo, Server: Johnny, Main domain: cioudo.helioho.st Hi there, I would like my account to be wiped and start over, because I'm having issues. My username is cioudo and my email is cosingscratcher@gmail.com. Thanks!

Username: google12, Server: Tommy, Main domain: nirvana.helioho.st This is another issue at hand i thought such issues were done....maybe the reversal caused the issue to card... am going to contact bank for the issue. But meanwhile, give me more two days to resolve this, if after 48 hours, you don't recieve payment .. delete the vps. as of now let me take a back up of files. I have seen paypal is unable to get money from card. On Wed, Apr 3, 2024, 7:22 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Nc, > > Your VPS payment of $6.00 USD is 5 days overdue. Please try to make a new > payment within the next 24 hours. You can do so with the link below. > > Let us know if you face any issues or have any questions regarding this. > Renew VPS > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe > >

Username: georgekant, Server: Tommy, Main domain: kantianis.helioho.st Hello, Before proceeding, could you inform me if there is an option to not sharing my support requests publicly on your forum? I have concerns regarding privacy. I would like to add the domain kalydna-invest.com to my addon domains. Username: georgekant Email: [redacted] Thank you, George

Please forget this request Thanks! On Wed, Apr 3, 2024 at 9:22?PM HelioHost Support wrote: > Your message (HELP ON CREATING VPS) has been assigned the tracking ID > [HH#746711]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#746711] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=59808 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > > -- Jesus Ramiro Roman Acosta, M.Eng. PMP ASQ, Certified Six Sigma Black Belt T +52 (554) 171 9282 M +521 (554) 144 4648

Username: N/A, Server: N/A, Main Domain: N/A To whom it concern Could you please help me completing the subscription process to the VPS? I've selected a username for the SSH I've accepted the subscription charge on paypal (PAYMENT ID I-89GGWUPF8EJM) The process was interrupted when asked for a username and password. I want to use this email address jrra@fulbrightmail.org as my username. Any help will be appreciated. -- Jesus Ramiro Roman Acosta, M.Eng. PMP ASQ, Certified Six Sigma Black Belt T +52 (554) 171 9282 M +521 (554) 144 4648

VPS number: 95, VPS ID: 549 Hello, I need to cancel my subscription. Thanks. El lun, 26 feb 2024 a las 22:00, HelioHost Support () escribi?: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Jesfaj7, > > Please find details of the VPS below: > > Username: jesfaj7 > Password: > IPv4: 65.19.166.234 > IPv6: 2001:470:1:1ee::95 > SSH Port: 22 > Memory: 1 GB > CPUs: 2 > Storage: 50 GB > OS: Ubuntu22 > Domain: vps95.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > If you have any questions don't hesitate to ask. You can reply to this > email, post on the forums https://helionet.org/ or discord > https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe > >

Username: sigma013, Server: Tommy, Main domain: sigma013.heliohost.org Thanks so much, I really appreciate it. Would it be possible to have "sigmazero13.heliohost.us" point to this VPS as well? If not, no biggie :) Thanks! Scott On Sun, Mar 31, 2024 at 7:52?PM HelioHost Support wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Sigmazero13, > > Please find details of the VPS below: > > Username: sigmazero13 > Password: > IPv4: 65.19.166.237 > IPv6: 2001:470:1:1ee::98 > SSH Port: 22 > Memory: 1 GB > CPUs: 2 > Storage: 50 GB > OS: Ubuntu22 > Domain: vps98.heliohost.us > > If you want to run something as root, use "sudo " to run a single > command or "sudo su" to switch to root using your password. > > All of the latest updates are done and everything should be good to go. > Let us know if you'd like another free something.heliohost.us domain > pointed at your VPS. You can host any domain you want by setting the > domain's A record to the ipv4, and an AAAA record for the ipv6 listed above. > > If you have any questions don't hesitate to ask. You can reply to this > email, post on the forums https://helionet.org/ or discord > https://heliohost.org/chat/ with VPS questions. > Login To VPS Dashboard > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe > >

VPS number: 98, VPS ID: 559 Dear heliohost admin > > I just sign up a plan for VPS, but found out cannot use > > Is it possible to cancel my subscription and get it refund please? > > Many Thanks > PTJ >

Username: google12, Server: Tommy, Main domain: nirvana.helioho.st i really to wanted to put a minimal desktop gui. but it refused. i request you delete the vps and issue refund if possible. There is no any data to backup on the vps.

Username: N/A, Server: N/A, Main Domain: N/A Hello, Let me please have 1 account open for Jhonny as the delay of almost 15 hours between our countries makes me hard to bid for it.https://heliohost.org/ I am interested to have a USA based server location as I am targeting USA as primary client for my ecommerce site.if you can help me is great.ThanksAlex

This what my development software requires on the web server. Perl Runtime Environment (Perl version 5.14.2 or later) Perl Modules * DBI - Database Interface Module (version 1.6 or later) * DBD:: MySQL - MySQL Database Driver Module (version 4.0.2 or later) * JSON::PP - Pure Perl JSON Encoder/Decoder Module (version 4.00 or later)

Thank you. I am doing Perl CGI. Any advice?

Username: xplplayer97, Server: Johnny, Main domain: xplplayer97.helioho.st Hello, please delete my account with this email address, thank you

Can I have my account reset? I screwed something up and need to start from scratch. Once that's done, is my username the same or can I have it different. On Mon, Mar 18, 2024 at 4:37?PM HelioHost Support wrote: > You can do that under the mail settings for your domain in Plesk. Note > that major email providers (and Gmail in particular) will not accept emails > from such an address unless we set up SPF and DKIM for you, and even then > it may end up in spam... > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=59557 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Ok thanks I will cancel his account in my dashboard Haitham Morsy > Il giorno 18 mar 2024, alle ore 21:59, HelioHost Support ha scritto: > > ? We'll unsuspend you, but please do not allow Osama to log into or otherwise use your account for anything. If he knows your password, please change it promptly. Osama is permanently banned for multiple violations of the terms of service (notably discord spam and software piracy). If we detect him logging into your account (and/or detect activity such as attempts to hide logins through VPNs, etc.), it may be viewed as ban evasion and result in you losing your account as well. Unsuspended. It may take a few minutes to work again. Please let us know if you need help with anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=59564 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Hello, Yes I know him because I told you that he is the one invite me to join your host and I had problem in my website script so I ask him to enter and fix for me the problem . I open for him account in my main plesk to help me only that . Please note and check my account I?m from Italy and he is from Egypt I know him very good and I trust him of work . Thanks in advance and for supporting me Haitham Morsy > Il giorno 18 mar 2024, alle ore 19:38, HelioHost Support ha scritto: > > ? What happened here was that your account was flagged as a second account for the user Osama2266: https://helionet.org/index/topic/59553-solved-my-account-is-suspended/ That user is permanently banned for multiple TOS violations, and since your account was listed as a multiple of his, it was banned as well. If this account belongs to a separate person, we can unban you. As Krydos said in another email, do you know this user called Osama? Also, can you explain why your account showed as being accessed by the same computers / networks as him? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=59564 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Am I allowed to create email addresses with my account? If so, how do I do that. On Mon, Mar 18, 2024 at 1:03?AM HelioHost Support wrote: > Changed > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=59557 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >