HelioHost

Username: smi93ctb1, Server: Tommy, Main domain: z.helioho.st Hi, I was just wondering why I can't access the site or the VPs itself. Yes, you can recreate and upgrade using Ubuntu 22. Am I getting the same IP? Can you also add a panel manager like hesta? Also I asked for a subdomain before , you gave me x.heliohost.org can I have new one named zane? Pls don't forget to add PTR I wish you guys luck in getting the data on the crashed server. I'm pretty sure I have backup of the files in the server so you can take your time. Regards, Zane On Fri, Jul 19, 2024, 9:10 PM Forum Email wrote: > Hello smi93ctb, > > As you may have already seen in the HelioHost news, one of the raid arrays > on our Sparkie server crashed, and we're working to rebuild it now. We had > a spare hard drive and we replaced the failed drive, but the raid array > didn't rebuild itself like it was supposed to automatically. We're fairly > sure the data is still in there somewhere since it was a redundant array, > but right now we're working on getting remote access to check on and > restart the rebuild process. In the meantime your VPS has been offline. You > were still running Ubuntu 18, which is very out of date, so we recommend > doing a rebuild regardless of whether your old VPS was offline or not. > > What we can do for you now is to build you a new VPS with Ubuntu 22 or > Ubuntu 24, and then once the raid array is rebuilt you can get anything > else you might need off of it, and then delete it. Reply to this email if > you have any questions, or want to proceed with the upgraded VPS. > > HelioHost Support > https://heliohost.org > https://helionet.org >@heliohost.org>

Username: N/A, Server: N/A, Main Domain: N/A Hi, I'm not sure of how long should I wait for the email - I'm just letting you know that I haven't received yet. Thanks

Username: N/A, Server: N/A, Main Domain: N/A Hi, I'm not sure of how long should I wait for the email - I'm just letting you know that I haven't received yet. Thanks

Username: N/A, Server: N/A, Main Domain: N/A Hi, i'm eyeing on Tommy and wondering how long can you keep the account for?

VPS number: 20, VPS ID: 281 Do whatever you think is best. I haven't been using my VPS, but have continued paying out of support and in case I had a future need. I'm happy to continue my subscription, or to let it go if there are others in line for access who might use it immediately. On Fri, Jul 19, 2024, 1:13?PM HelioHost Support wrote: > Hello youatt1984, > > As you may have already seen in the HelioHost news, one of the raid arrays > on our Sparkie server crashed, and we're working to rebuild it now. We had > a spare hard drive and we replaced the failed drive, but the raid array > didn't rebuild itself like it was supposed to automatically. We're fairly > sure the data is still in there somewhere since it was a redundant array, > but right now we're working on getting remote access to check on and > restart the rebuild process. In the meantime your VPS has been offline. You > were still running Ubuntu 20, which is very out of date, so we recommend > doing a rebuild regardless of whether your old VPS was offline or not. > > What we can do for you now is to build you a new VPS with Ubuntu 22 or > Ubuntu 24, and then once the raid array is rebuilt you can get anything > else you might need off of it, and then delete it. Reply to this email if > you have any questions, or want to proceed with the upgraded VPS. > > HelioHost Support > https://heliohost.org > https://helionet.org >@heliohost.org>

Well, then if there is a concrete possibility of recovering my Windows installation as it was, with its data and configuration, then I would prefer to wait, for now. Thank you. El vie, 19 jul 2024 a las 17:10, HelioHost Support () escribi?: > Yes, like we said in the email that you just replied to, "We're fairly > sure the data is still in there somewhere since it was a redundant array, > but right now we're working on getting remote access to check on and > restart the rebuild process." > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61344 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

VPS number: 105, VPS ID: 582 Sorry, now this is the correct email address. k@rtist.mx vps105 cr1sk4 Thanks ---------- Forwarded message --------- From: Karen Carrales Date: Fri, Jul 19, 2024 at 4:11?PM Subject: Rebuild VPS To: Hi would you please rebuild my vps I post this: https://helionet.org/index/topic/61341-krydos-wipe-my-vps-please/ Thanks! -- Karen Carrales 844 277 60 78 Redes | Portafolio

Username: N/A, Server: N/A, Main Domain: N/A Hi would you please rebuild my vps I post this: https://helionet.org/index/topic/61341-krydos-wipe-my-vps-please/ Thanks! -- Karen Carrales 844 277 60 78 Redes | Portafolio

VPS number: 7, VPS ID: 8 Hi. I didn't know! =( Question: my previous windows installation was lost or is there any chance to recover it? El vie, 19 de jul de 2024, 13:11, HelioHost Support escribi?: > Hello smi93ctb, > > As you may have already seen in the HelioHost news, one of the raid arrays > on our Sparkie server crashed, and we're working to rebuild it now. We had > a spare hard drive and we replaced the failed drive, but the raid array > didn't rebuild itself like it was supposed to automatically. We're fairly > sure the data is still in there somewhere since it was a redundant array, > but right now we're working on getting remote access to check on and > restart the rebuild process. In the meantime your VPS has been offline. > > What we can do for you now is to build you a new VPS, and then once the > raid array is rebuilt you can get anything else you might need off of it, > and then delete it. Reply to this email if you have any questions, or want > to proceed with the upgraded VPS. > > HelioHost Support > https://heliohost.org > https://helionet.org >@heliohost.org>

Username: N/A, Server: N/A, Main Domain: N/A My hosting account wouldn't let me post to Wordpress, and I'm well-versed in Wordpress and didn't feel like battling the server to fix it. Thanks anyway. On Fri, Jul 19, 2024 at 4:23?AM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Faithlehane, > > Your hosting plan at HelioHost has been discontinued for inactivity. In > order to keep your website active you must log into your control panel at > least once every 30 days. The last time you logged in was 2024-06-19. All > visitors to your domain(s) will now see an inactive page instead of your > original content. > > If you wish to continue using your hosting plan you can reactivate it by > clicking the renew link below. Next, provide your email or username in the > box and click renew to regain access to your website. While your control > panel is inactive you will not be able to log in or reset your password. > > Once you have successfully reactivated your hosting plan you can prevent > it from being flagged as inactive again by remembering to log in at least > once every 30 days at https://heliohost.org/login/ > Renew Account > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe > >

Hi, just to confirm, the renewal billed the 15 of this month (2 day's ago) has been refunded also? I will like to do so El El lun, 15 de jul de 2024 a la(s) 4:25?p.m., HelioHost Support < support@heliohost.org> escribi?: > Your subscription has been canceled and you won't be billed again. VPS56 > and VPS27 data have been deleted as requested. Thanks for using our VPS > service. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61313 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: dvddvd300, Server: Tommy, Main domain: d3.helioho.st hi, today i got a renewal for a vps, vps56 i want to cancel it, i no longer need it, the project that it was used for has ended, good service and uptime, i will no longer need the content of the vps it can be deleted also i used to have vps27 also its good to be deleted (is no longer up)

Username: wanghley, Server: Tommy, Main domain: wanghley.com Dear HelioHost Team, I hope this message finds you well. I recently received a notification that my account (username: wanghley) has been suspended due to your detection system identifying multiple accounts associated with my IP address. Upon reviewing the situation, I realized that my friend (username: ambulis) and I were in the same network at home. I understand and respect your policy that each individual is allowed only one account unless prior permission is granted for special circumstances such as shared IP usage. To prevent any future issues, could you please advise on the correct procedure for ensuring compliance with your terms of service? Specifically, how should we proceed to ensure that both accounts remain active without risking suspension? Your guidance on this matter would be greatly appreciated. Thank you for your attention to this matter. I look forward to your response and apologize for any inconvenience caused. Best regards, -- [removed] [removed] The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future. On Tue, Jul 9, 2024 at 2:51?PM HelioHost Support wrote: > Hey, > > Thanks for your donation last year. It's amazing donors like you that keep > our non-profit going. Without donors we would quickly go out of business. > > Unfortunately our multiple account detection system has been forced to > suspend your account because it thinks you may have more than one account. > As you agreed to when you created your account, the first line in our terms > of service states that each person is allowed to have one account. It also > mentions that if you want to have more than one account, such as if > multiple live in the same house and share the same IP and use the same > computer, you need to let us know in advance of creating the account to > avoid getting suspended. This includes donor accounts. > > One common reason people create multiple accounts is to get more than 1 > domain. Did you know you can add multiple domains to your one account for > free? Just let us know and we can add a domain. > > Another common reason people create multiple accounts is to get more > storage space. Did you know that you can donate to have storage space added > to your account? Just let us know you want more storage space and we'll let > you know how to do so. > > You can reply to this email if you have any questions. Thanks. > > HelioHost Support > https://heliohost.org > https://helionet.org >@heliohost.org>

Ok, thanks for the clarification. On Tue, Jul 9, 2024 at 3:52?AM HelioHost Support wrote: > No. You'd need a VPS for that. WordPress is one of the heaviest and > slowest programs you can possibly install, and also the number one cause of > high load suspensions here. Increasing this limit would only serve to make > the issue worse. In fact, we usually recommend avoiding wordpress entirely. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=61249 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: palapuka63, Server: Johnny, Main domain: ravindus.helioho.st can i increase php execution time in WordPress?

VPS number: 96, VPS ID: 577 Hello, Ticket 61227: Delete VPS and Cancel Account is confirmed. I am the owner of vincent.maule@fish-maule.com mailto:vincent.maule@fish-maule.com. Confirming that I would this VPS & account deleted from HelioHost. Kind Regards, Vince P.S.: Please forgive me for having two accounts, didn't see the rule until a couple days ago,

Username: N/A, Server: N/A, Main Domain: N/A FYI, not an urgent question at all. David Heinemeier Hansson's latest product Writebook is a Rails app for publishing a book on a Web server. The installation instructions include: 1. Point DNS to the IP address of the machine that?ll be hosting Writebook. You need to point a domain (example.com) or subdomain ( writebook.example.com) to the IP address of the machine hosting Writebook. Make sure it?s a straight DNS pointer, no proxying! (Don?t worry about SSL, Writebook will automatically set that up for you). 2. NEXT, connect a terminal to the machine. To run the install command, you must connect to the machine you?re using with either SSH or a web-based cloud console. 3. LAST, install Writebook with one simple command. Paste the following into the terminal on your server and wait while everything is installed (this may take up to 5 minutes). /bin/bash -c "$(curl -fsSL https://auth.once.com/install/ )" I'm curious what the lowest-featured plan you offer would be that can support doing the above (in particular, steps 2 and 3). Thanks in advance, Al -- Finding a solution to a problem requires different thinking from that which created the problem. - paraphrasing Albert Einstein

Username: overdueweevil2, Server: Johnny, Main domain: overdueweevil2.helioho.st

Dear People of Helio Host, I?m interesting to get your Morty Plan. When can I get it? Best Regards JOSE CANELON De: HelioHost Support [mailto:support@heliohost.org] Enviado el: s?bado, 25 de mayo de 2024 23:08 Para: jrcanelon75@gmail.com Asunto: Re: [HH#520450] INFO ABOUT PLAN TOMY - MORTY Tommy plans are available immediately, and start at a one-time donation of $1. There is no recurring price after that and you are welcome to keep the account for 10 years or however long you want. The main difference between Johnny, the server you're already on, and Tommy is there are no free accounts on Tommy. Other than that Johnny and Tommy support all the same languages and databases. Both Tommy and Johnny require you to login every 30 days or less to keep your account active. If you ignore the emails reminding you to login your website is taken offline for inactivity, but you can easily restore it whenever you want through our website. Morty plans are not available yet, but we hope to have that server released soon. Morty plans will start at $1 per month, and you pay more depending on how much load your account causes. On Johnny and Tommy if you exceed the 100 GB per day memory limit or the 10k CPU per day limit you get suspended, but on Morty you will never get suspended for high load, we will just charge you more up to a maximum of $20 per month. Morty plans don't ever go inactive, and you never need to login if your account still has money in it. You will be able to pay for Morty for a year in advance. For instance, if you know your account won't cause very much load you could easily just put $12 into your account and your website would stay online for a year as long as you don't have any load spikes that cause the price to increase. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=60741 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/ -- Este correo electr?nico ha sido analizado en busca de virus por el software antivirus de Avast. www.avast.com

Thank you for your response team! @Wolstech, do you think its possible to setup a CI/CD for the webapi? Also, is there a way to contact you guys that is not posted in the public forum? :) Cheers! e

Username: N/A, Server: N/A, Main Domain: N/A Hello Helio Host Team, Hope you are doing well. I have a few questions if you can help me please. Btw, i'm planning to avail the Tommy 25USD plan. 1. Do you guys run on top of AWS, Azure, or Google CP? 2. I want to host a postgresql database and a webapi for a small project I am working on, is it allowed to run it in your hosting where I make a profit from said projects? I dont expect much traffic, prolly 500-1000 request per day on the webapi, and maybe less than 2000 read/writes on postgre. 3. I looked into your documentation, how difficult is it to set up a .net 8 web api? Thank you for your time. And please know that you are doing an amazing job with Helio! Cheers! E

Username: N/A, Server: N/A, Main Domain: N/A Hi can you please reset the n8yeung account with email address nathan@nathanyeung.com associated to it? Thanks Nathan

VPS number: 70, VPS ID: 586 Hello! I'd like to request a rebuild of my VPS70, please. I understand that I'll lose all data on the server. Many thanks!

VPS number: 82, VPS ID: 591 I would like to request a rebuild of my VPS (vps82.heliohost.us) with the Ubuntu 22.04 OS

Great! Sorry for the issues. Just an invalid email that I could not change. Stan Engel, WA2UET Ghent, NY