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Everything posted by HelioHost

  1. kickvault.fpr.net On Sat, Jan 11, 2025 at 11:39?PM HelioHost Support wrote: > What is the freedns domain? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63303 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  2. Username: rdrpshp, Server: Johnny, Main domain: kickvault.heliohost.us Hi, I have a subdomain on freedns.afraid.org, and I want to connect it to my hosting server, I tried doing this by simply putting the heliohost subdomain that I had, kickvault.heliohost.us, and basically freedns will point to that from the domain that I have with them, but when this happens, there is no SSL Certificate, on the heliohost subdomain there is, but on the freedns one there isn't. I would greatly appreciate some help in this matter. Looking forward to your response. Thank You.
  3. Username: rihan, Server: Johnny, Main domain: rihandesigns.my.to Reset My Account Pls. username: rihan I don't need the data backup. Thanks.
  4. Username: bobrock, Server: Tommy, Main domain: bobrock.heliohost.us username: bobrock domain name: bobrock.heliohost.us server name: Tommy I?d like to get started working with Ruby on Rails and so need to get that environment installed on my account. But the link https://krydos.heliohost.org/ror_ruby3.2.1_rails7.0.5.zip is not responding. How else can I go about getting set up, preferably with a more current version of Ruby and Rails? Also, is there a way to manually restart the environment to update the sight faster than waiting on Apache restarts? Something like Django?s WSGI Control Access? Bob ------------------- Robert J. Rockefeller Midway, GA
  5. 888freelance.com Em qui., 9 de jan. de 2025 12:48, HelioHost Support escreveu: > Your message (Gustavo I need a new domain) has been assigned the tracking > ID [HH#191811]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#191811] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63285 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
  6. Username: N/A, Server: N/A, Main Domain: N/A
  7. Username: wagenq, Server: Johnny, Main domain: clever-chef.helioho.st Dear administrator, My account has been suspended because it seems I went over the disk limit by a hefty 11GB. Yes. Really. I'm not sure how I managed to do that. Would it be possible to reactivate the account to give me time to investigate what I did wrong, and to delete the excessive amount of data so as to get back within the allowed limit? I will work from the web portal, no third party DB manager or request. Regards, Quentin
  8. Dear Heliohost Service Team, Thank you so much!! Great! Kind regads, Atiq Bawary > On 6. Jan 2025, at 22:05, HelioHost Support wrote: > > ? Hi Atiq, It's great that you're happy with the service. Since you already have 1 domain ending with "helioho.st" on your account, I took a guess that you wanted "compliance.helioho.st" and "afghanpharma.helioho.st" added to your account. Please note that it may take up to 2 hours for your new domains to fully work. If after a full 2 hours they don't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/misc/clear-your-cache When adding domains, we need to know the ending (the "helioho.st" and "heliohost.us" endings for our free domains, or if you bought a ".com" or a ".net" domain that you wanted to use on our service, for example). If the free domains I've guessed aren't what you were asking for, please let us know the full domains you want, including the endings, and we can make the changes for you. Many thanks! > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63266 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >
  9. Username: N/A, Server: N/A, Main Domain: N/A Dear Heliohost Service Team, First of all thank yiu so much for providing such a great service. I am really happy with the service. The reason why I wanted to open an account was actually another domain. Since Salaam tolana is already there which is a cultural community website. The other 2 domains I want are: ComplianceAfghanpharma Thank you, Atiq Bawary On 6. Jan 2025, at 20:31, HelioHost Support <support@heliohost.org> wrote: ?Hello, Thanks for the recent donations! In case you didn't read our terms of service, each person is allowed to have one account unless given permission in writing by an admin. It looks like your second account was suspended on November 11th, and your third and fourth accounts failed to send invites because you already have one account. Since you have donated $13 so far I have increased your storage space to 3000 MB in case the reason you're trying to create so many accounts is to get more storage space. Another common reason people try to create multiple accounts is to have more than one domain, but you can have up to 10 domains on your one account for free. If you have a legitimate reason to need more than one account you can reply to this email and let us know. We will evaluate your reason and let you know our decision. Thanks again for the donations. HelioHost Supporthttps://heliohost.orghttps://helionet.org
  10. I understand my account was suspended due to high resource usage, and I apologize for any inconvenience caused. I?ve reviewed the guidelines for Passenger on Plesk and will make the necessary adjustments to ensure my Node.js app runs efficiently and only when needed. I kindly ask for another chance to demonstrate my commitment to responsible resource usage. Please let me know if there?s anything else I should do. ??? ??????? 2 ????? 2025 ?? 10:09 ? ??? ????? ?? ??? ?????? ?Ahmed Aljbry?? :? > Thank you for the clarification. I will configure my application to use > Passenger via Plesk to ensure it manages the server processes efficiently > and prevents reaching the usage limit. > > I kindly request you to unsuspend my account so I can implement these > changes. > > ?? ????????? ? ????? ????, ?:?? ? HelioHost Support > ???: > >> Neither of those actions will stop the processes that started on our >> server, which explains a lot... The only way to stop a node app is to >> either design the app so you can somehow command it to exit when you're >> done with it, use Passenger through Plesk's node toolkit so the server >> starts and stops it on its own when it receives traffic (note that if it >> gets traffic continuously it won't stop and still result in suspension), or >> get suspended (which forcefully kills your processes). Take a look at >> https://wiki.helionet.org/tutorials/node.js for an example. Do you think >> you can modify your app to support something like this? If not, moving to >> Morty would be your best bet. On Morty you could just leave it running 24/7 >> assuming you're willing to pay the bill for the usage... Let us know when >> you're ready to solve the problem and we'll unsuspend you. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=62983 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
  11. Username: jopat0130, Server: Johnny, Main domain: dementia.helioho.st Hi there, I am an A level computer science student and I'm utilising heliohost to store information online in a database for my project. Through Unity I am trying to write code to allow me to click a button and it will open my Heliohost database. My teacher and myself have both written code to try and get it to connect but it doesn't seem to work. The code has no errors but it just won't work. I am wondering if this is because I do not have certain permissions or if the security system in Heliohost will not let me do this and how I can bypass this. Thank you! Joanne Patterson
  12. Is the parse app installed correctly? The start or run command shows errors. On Tue, Dec 31, 2024, 10:58 PM HelioHost Support wrote: > Your message (Support Ticket) has been assigned the tracking ID > [HH#221290]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#221290] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63235 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
  13. Username: hdpradio, Server: Tommy, Main domain: hdpradio.heliohost.us Could you explain how the delete account page works, I see an option to archive and delete theaccount. Do you get an email confirmation when you do either action like you do when you move servers for example?
  14. Username: dagriffpatchfan, Server: Johnny, Main domain: dagriffpatchfanhosting.helioho.st I got this email. What does it mean? What exactly do I need to do? On Thursday, January 2, 2025, HelioHost wrote: > > [image: Plesk] > > Could not secure domains of dagriffpatchfan (login dagriffpatchfan) with > Let`s Encrypt certificates. Please log in to Plesk and secure the domains > listed below manually. > Securing of the following domains has failed: > > > > The following domains have been secured without some of their Subject > Alternative Names: > > ** 'dagriffpatchfanhosting.helioho.st' ** > [+] dagriffpatchfanhosting.helioho.st > [+] www.dagriffpatchfanhosting.helioho.st > [-] webmail.dagriffpatchfanhosting.helioho.st > Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/ > 2148038875/454654497125. > Details: > Type: urn:ietf:params:acme:error:unauthorized > Status: 403 > Detail: 2001:470:1:1ee::2009: Invalid response from http://webmail. > dagriffpatchfanhosting.helioho.st/.well-known/acme-challenge/vmIVlFMhhaB- > eZFICqXb3cQWQg_TrmkbaVGIOSsI2aY: 404 > > Could not renew Let`s Encrypt certificates for dagriffpatchfan (login > dagriffpatchfan). Please log in to Plesk and renew the certificates listed > below manually. > Renewal of the following Let`s Encrypt certificates has failed: > > > > The following Let`s Encrypt certificates have been renewed without some of > their Subject Alternative Names: > > > > > Legend: > [+] This domain is secure. The domain's SSL/TLS certificate from Let`s > Encrypt has been issued/renewed. > [-] This domain is not secure. Either the domain's SSL/TLS certificate > from Let`s Encrypt could not be issued/renewed or the domain name was > excluded from the certificate. Renew the certificate manually or request a > new one to secure this domain. > > [image: Facebook] [image: LinkedIn] > [image: Twitter] > [image: YouTube] > > > WebPros International GmbH Vordergasse 59 > Schaffhausen, CH 8200 Switzerland >
  15. Username: keo, Server: Johnny, Main domain: keo.helioho.st Hi, Is is possible to set up SPF, DKIM, and DMARC records be added to my account? User: keo Domain: keo.helioho.st Please let me know if you need any additional information. Thank you!
  16. Username: dagriffpatchfan, Server: Johnny, Main domain: dagriffpatchfanhosting.helioho.st What does this mean? D Dad Shylon to support 19 hours ago Details I got this email. What does it mean? What exactly do I need to do? On Thursday, January 2, 2025, HelioHost wrote: > > [image: Plesk] > > Could not secure domains of dagriffpatchfan (login dagriffpatchfan) with > Let`s Encrypt certificates. Please log in to Plesk and secure the domains > listed below manually. > Securing of the following domains has failed: > > > > The following domains have been secured without some of their Subject > Alternative Names: > > ** 'dagriffpatchfanhosting.helioho.st' ** > [+] dagriffpatchfanhosting.helioho.st > [+] www.dagriffpatchfanhosting.helioho.st > [-] webmail.dagriffpatchfanhosting.helioho.st > Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/ > 2148038875/454654497125. > Details: > Type: urn:ietf:params:acme:error:unauthorized > Status: 403 > Detail: 2001:470:1:1ee::2009: Invalid response from http://webmail. > dagriffpatchfanhosting.helioho.st/.well-known/acme-challenge/vmIVlFMhhaB- > eZFICqXb3cQWQg_TrmkbaVGIOSsI2aY: 404 > > Could not renew Let`s Encrypt certificates for dagriffpatchfan (login > dagriffpatchfan). Please log in to Plesk and renew the certificates listed > below manually. > Renewal of the following Let`s Encrypt certificates has failed: > > > > The following Let`s Encrypt certificates have been renewed without some of > their Subject Alternative Names: > > > > > Legend: > [+] This domain is secure. The domain's SSL/TLS certificate from Let`s > Encrypt has been issued/renewed. > [-] This domain is not secure. Either the domain's SSL/TLS certificate > from Let`s Encrypt could not be issued/renewed or the domain name was > excluded from the certificate. Renew the certificate manually or request a > new one to secure this domain. > > [image: Facebook] [image: LinkedIn] > [image: Twitter] > [image: YouTube] > > > WebPros International GmbH Vordergasse 59 > Schaffhausen, CH 8200 Switzerland > >
  17. Username: dagriffpatchfan, Server: Johnny, Main domain: dagriffpatchfanhosting.helioho.st I got this email. What does it mean? What exactly do I need to do? On Thursday, January 2, 2025, HelioHost wrote: > > [image: Plesk] > > Could not secure domains of dagriffpatchfan (login dagriffpatchfan) with > Let`s Encrypt certificates. Please log in to Plesk and secure the domains > listed below manually. > Securing of the following domains has failed: > > > > The following domains have been secured without some of their Subject > Alternative Names: > > ** 'dagriffpatchfanhosting.helioho.st' ** > [+] dagriffpatchfanhosting.helioho.st > [+] www.dagriffpatchfanhosting.helioho.st > [-] webmail.dagriffpatchfanhosting.helioho.st > Invalid response from https://acme-v02.api.letsencry > pt.org/acme/authz/2148038875/454654497125. > Details: > Type: urn:ietf:params:acme:error:unauthorized > Status: 403 > Detail: 2001:470:1:1ee::2009: Invalid response from > http://webmail.dagriffpatchfanhosting.helioho.st/.well- > known/acme-challenge/vmIVlFMhhaB-eZFICqXb3cQWQg_TrmkbaVGIOSsI2aY: 404 > > Could not renew Let`s Encrypt certificates for dagriffpatchfan (login > dagriffpatchfan). Please log in to Plesk and renew the certificates listed > below manually. > Renewal of the following Let`s Encrypt certificates has failed: > > > > The following Let`s Encrypt certificates have been renewed without some of > their Subject Alternative Names: > > > > > Legend: > [+] This domain is secure. The domain's SSL/TLS certificate from Let`s > Encrypt has been issued/renewed. > [-] This domain is not secure. Either the domain's SSL/TLS certificate > from Let`s Encrypt could not be issued/renewed or the domain name was > excluded from the certificate. Renew the certificate manually or request a > new one to secure this domain. > > [image: Facebook] [image: LinkedIn] > [image: Twitter] > [image: YouTube] > > > WebPros International GmbH Vordergasse 59 > Schaffhausen, CH 8200 Switzerland > >
  18. Thank you for the clarification. I will configure my application to use Passenger via Plesk to ensure it manages the server processes efficiently and prevents reaching the usage limit. I kindly request you to unsuspend my account so I can implement these changes. ?? ????????? ? ????? ????, ?:?? ? HelioHost Support ???: > Neither of those actions will stop the processes that started on our > server, which explains a lot... The only way to stop a node app is to > either design the app so you can somehow command it to exit when you're > done with it, use Passenger through Plesk's node toolkit so the server > starts and stops it on its own when it receives traffic (note that if it > gets traffic continuously it won't stop and still result in suspension), or > get suspended (which forcefully kills your processes). Take a look at > https://wiki.helionet.org/tutorials/node.js for an example. Do you think > you can modify your app to support something like this? If not, moving to > Morty would be your best bet. On Morty you could just leave it running 24/7 > assuming you're willing to pay the bill for the usage... Let us know when > you're ready to solve the problem and we'll unsuspend you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62983 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  19. Might have figured it, just noticed that the npm installation node_modules also has an index.js file and the one populated in the original "parse-server" file folder was the wrong one maybe. On Wed, Jan 1, 2025, 2:04 PM Tee Thompson wrote: > Typo: npm > > On Wed, Jan 1, 2025, 1:32 PM Tee Thompson wrote: > >> Had used nmp with node.js to run commands. >> >> On Wed, Jan 1, 2025, 12:07 AM HelioHost Support >> wrote: >> >>> How are you running these commands? >>> >>> You may view the status of your ticket by visiting: >>> >>> https://helionet.org/index/index.php?showtopic=63235 >>> >>> Thank you, >>> HelioHost support >>> https://heliohost.org/ >>> https://helionet.org/ >>> >>>
  20. Typo: npm On Wed, Jan 1, 2025, 1:32 PM Tee Thompson wrote: > Had used nmp with node.js to run commands. > > On Wed, Jan 1, 2025, 12:07 AM HelioHost Support > wrote: > >> How are you running these commands? >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=63235 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
  21. Had used nmp with node.js to run commands. On Wed, Jan 1, 2025, 12:07 AM HelioHost Support wrote: > How are you running these commands? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=63235 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  22. Username: teesofficial, Server: Johnny, Main domain: t-a-l.tscoin-collect.helioho.st teesofficial Today at 10:20 PM Can someone check on this error with npm "start script" or "run" script? The goal is to configure the "parse server" with "postgre sql" database. Following are the error messages and the "index.js" file: # npm npm --prefix t-a-l.tscoin-collect.helioho.st/parse-server-example Process exited with non-zero exit code '1' Unknown command: "npm" To see a list of supported npm commands, run: npm help # npm --prefix t-a-l.tscoin-collect.helioho.st/parse-server-example Process exited with non-zero exit code '1' npm Usage: npm install install all the dependencies in your project npm install add the dependency to your project npm test run this project's tests npm run run the script named npm -h quick help on npm -l display usage info for all commands npm help search for help on npm help npm more involved overview All commands: access, adduser, audit, bugs, cache, ci, completion, config, dedupe, deprecate, diff, dist-tag, docs, doctor, edit, exec, explain, explore, find-dupes, fund, get, help, help-search, hook, init, install, install-ci-test, install-test, link, ll, login, logout, ls, org, outdated, owner, pack, ping, pkg, prefix, profile, prune, publish, query, rebuild, repo, restart, root, run-script, sbom, search, set, shrinkwrap, star, stars, start, stop, team, test, token, uninstall, unpublish, unstar, update, version, view, whoami Specify configs in the ini-formatted file: /home/t-a-l.tscoin-collect.helioho.st/.npmrc or on the command line via: npm --key=value More configuration info: npm help config Configuration fields: npm help 7 config npm@10.8.2 /opt/plesk/node/18/lib/node_modules/npm # npm npm --prefix /home/ t-a-l.tscoin-collect.helioho.st/parse-server-example Process exited with non-zero exit code '1' Unknown command: "npm" To see a list of supported npm commands, run: npm help # npm --prefix /home/t-a-l.tscoin-collect.helioho.st/parse-server-example Process exited with non-zero exit code '1' npm Usage: npm install install all the dependencies in your project npm install add the dependency to your project npm test run this project's tests npm run run the script named npm -h quick help on npm -l display usage info for all commands npm help search for help on npm help npm more involved overview All commands: access, adduser, audit, bugs, cache, ci, completion, config, dedupe, deprecate, diff, dist-tag, docs, doctor, edit, exec, explain, explore, find-dupes, fund, get, help, help-search, hook, init, install, install-ci-test, install-test, link, ll, login, logout, ls, org, outdated, owner, pack, ping, pkg, prefix, profile, prune, publish, query, rebuild, repo, restart, root, run-script, sbom, search, set, shrinkwrap, star, stars, start, stop, team, test, token, uninstall, unpublish, unstar, update, version, view, whoami Specify configs in the ini-formatted file: /home/t-a-l.tscoin-collect.helioho.st/.npmrc or on the command line via: npm --key=value More configuration info: npm help config Configuration fields: npm help 7 config npm@10.8.2 /opt/plesk/node/18/lib/node_modules/npm # npm run parse-server-example Process exited with non-zero exit code '1' npm error Missing script: "parse-server-example" npm error npm error To see a list of scripts, run: npm error npm run npm error A complete log of this run can be found in: /home/ t-a-l.tscoin-collect.helioho.st/.npm/_logs/2025-01-01T02_49_58_803Z-debug-0.log # npm node index.js Process exited with non-zero exit code '1' Unknown command: "node" To see a list of supported npm commands, run: npm help # npm start node index.js Process exited with non-zero exit code '1' npm error Missing script: "start" npm error npm error Did you mean one of these? npm error npm star # Mark your favorite packages npm error npm stars # View packages marked as favorites npm error npm error To see a list of scripts, run: npm error npm run npm error A complete log of this run can be found in: /home/ t-a-l.tscoin-collect.helioho.st/.npm/_logs/2025-01-01T03_09_38_254Z-debug-0.log # npm run node index.js Process exited with non-zero exit code '1' npm error Missing script: "node" npm error npm error To see a list of scripts, run: npm error npm run npm error A complete log of this run can be found in: /home/ t-a-l.tscoin-collect.helioho.st/.npm/_logs/2025-01-01T03_13_04_818Z-debug-0.log // Example express application adding the parse-server module to expose Parse // compatible API routes. import express from 'express'; import { ParseServer } from 'parse-server-example'; import path from 'path'; const dirname = path.resolve(); import http from ' https://johnny.heliohost.org:8443/t-a-l.tscoin-collect.helioho.st'; export const config = { databaseURI: postgresql://username:password@localhost:5432/databasename', cloud: process.env.CLOUD_CODE_MAIN || dirname + '/cloud/main.js', appId: process.env.APP_ID || 'TALT_Cha-Ching_SwitchApp', masterKey: process.env.MASTER_KEY || 'parse-server-key9', //Add your master key here. Keep it secret! serverURL: process.env.SERVER_URL || ' https://t-a-l.tscoin-collect.helioho.st/parse-server-example', // Don't forget to change to https if needed liveQuery: { classNames: ['Posts', 'Comments'], // List of classes to support for query subscriptions }, }; // Client-keys like the javascript key or the .NET key are not necessary with parse-server // If you wish you require them, you can set them as options in the initialization above: // javascriptKey, restAPIKey, dotNetKey, clientKey export const app = express(); app.set('trust proxy', true); // Serve static assets from the /public folder app.use('/public', express.static(path.join(dirname, '/public'))); // Serve the Parse API on the /parse URL prefix if (!process.env.TESTING) { const mountPath = process.env.PARSE_MOUNT || '/parse'; const server = new ParseServer(config); await server.start(); app.use(mountPath, server.app); } // Parse Server plays nicely with the rest of your web routes app.get('/', function (req, res) { res.status(200).send('I dream of being a website. Please star the parse-server repo on GitHub!'); }); // There will be a test page available on the /test path of your server url // Remove this before launching your app app.get('/test', function (req, res) { res.sendFile(path.join(dirname, '/public/test.html')); }); if (!process.env.TESTING) { const port = process.env.PORT || 1337; const httpServer = http.createServer(app); httpServer.listen(port, function () { console.log('parse-server-e9 running on port ' + port + '.'); }); // This will enable the Live Query real-time server await ParseServer.createLiveQueryServer(httpServer); }
  23. Thank you for your response. I would like to clarify a few points regarding the suspension: 1. I had shut down my device before the time you mentioned the account was suspended. Could the application still consume resources even after my device is turned off? 2. Should I log out of my account before shutting down my device to prevent such issues in the future? I appreciate your clarification so I can take the necessary steps to avoid this situation moving forward. Thank you for your assistance. ?? ????????? ?? ?????? ????, ?:?? ? HelioHost Support ???: > Memory usage again...High server load. 100.34 GB memory. Whatever you're > running is too heavy for Johnny/Tommy. It was consistently using about > ~120MB continuous with spikes that exceed 200MB of usage. To give an idea, > an app can only use about 70MB continuous if it needs to run the entire 24 > hours. It looks like your app started around 1800 UTC yesterday, and ran > continuously until you got suspended at 1147 UTC today. This is your second > time for a load suspension. How do you plan to fix this to keep it from > happening again? Alternately, you could move your account to Morty instead. > Morty isn't free though, it has a monthly fee that varies based on your > resource usage. It starts at $1/month and the price rises if you exceed the > memory or CPU limits instead of us suspending you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62983 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  24. I noticed my hosting account has been suspended, even though my usage was only around 29 GB before I shut down my device. Could you clarify the reason for this? ?? ?????? ?? ?????? ????, ??:?? ? HelioHost Support ???: > Ok, your account has been unsuspended. Please try to keep your memory > usage below 100 GB per day otherwise you will be suspended again. If you > need more than 100 GB memory per day we recommend moving your account to > the Morty server which allows unlimited memory and CPU usage. You can do so > at https://heliohost.org/dashboard/move/ > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62983 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
  25. Real website operators don't have much time to log in with you once a month every day. No one is so full and has nothing to do, so they count the days all day. HengmeiliLLC ? 2024?12?26??? 11:29??? > I really want to buy a permanent account. I really run a website, so I > don't have much time to log in with you once a month. If I can change this, > I can buy it. If not, I suggest taking a look at this product. > > <removed advertisement> > > HelioHost Support ? 2024?12?26??? 10:00??? > >> Johnny and Tommy have the login requirement as a way to prove the >> accounts are being used and maintained. If we didn't, the servers would >> just fill up with abandoned accounts and crash. Similarly, the load >> restrictions are there to prevent a single user from hogging resources and >> crashing the server. If you really want to avoid the login requirement and >> load limits, you need to buy the Morty plan instead. That plan has a >> monthly recurring fee instead of activity requirements and load caps. The >> account starts at $1/month for an account that never exceeds 100GB RAM / >> 10000 CPU cumulative usage on any day in the billing cycle (usage is >> sampled every minute and summed throughout the day). If you exceed the >> limits, you're simply charged extra for the day based on your usage instead >> of being suspended. Morty accounts never go inactive as long as the bill is >> paid. At the moment Morty is available to existing users with a Tommy or >> Johnny account that you move to Morty, but direct sales of this plan for >> new users are expected to start in a few weeks. If you're willing to deal >> with the limits but want the account for free, you can always sign up for a >> Johnny account instead. Registration opens at noon or midnight UTC and >> fills extremely quickly each time due to demand. Most people sit there >> mashing F5 hoping to see the button for it. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=63195 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>@heliohost.org>@gmail.com>
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