HelioHost

yes thank you I will follow your advice in the future. My wife and I'm a bit confused about where I send emails from. I will be more careful from now on. ???? ??? 25 ??? 2025 ???? 5:27??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > You sent the email to us from the email address that is associated with > the account apostmargetakis which is on Johnny, so of course we assumed you > wanted the domain added to this account. In the future if you want support > for the Morty account it would be helpful if you sent us the email from the > address associated with the Morty account, or at least tell us the username > you're referring to. What is the username of the Morty account? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66316 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

maybe I didn't understand. the domain was added to the account it belongs to johnny this account after a few tests I won't be using it for long, since I opened an account on morty in my wife's name So to the account I wanted the domain to be added Please delete it from and add it to of morty A Margetakis. ???? ??? 25 ??? 2025 ???? 5:03??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > We see it on our side. The account apostmargetakis has both of these > domains associated with it: apostmargetakis.helioho.st and > kretangaia.helioho.st Are you saying you don't see both of these domains > in Plesk when you log in at https://heliohost.org/login/ and hit the > continue to Plesk button? If not, what do you see (if you wish to send > screenshots, please upload them somewhere and send us a link to it as the > email system does not accept attachments)? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66316 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

In my account domain was added according to your previous email.HH#999557 But I can't see it in plesk. Nor can I connect to the page that your email mentions. What should I put in to connect? A Margetakis ???? ??? 25 ??? 2025 ???? 2:56??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > The domain kretangaia.helioho.st has been added. Our mail system strips > out the html from emails before it posts them for us. Since you put your > domain name instead html tags it was removed, and we weren't able to see > it. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66316 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

I would like the domain to be added. ???? ??? 24 ??? 2025 ???? 11:03??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > Which domain would you like to add? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66316 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: apostmargetakis, Server: Johnny, Main domain: apostmargetakis.helioho.st Good morning. I would like to have another domain. My account on Morty is and I would like to acquire as well. Thank you. I am very satisfied with my experience with Heliohost so far. Apostolos Margetakis Ierapetra Creta Greece

Clean everything worked. I should have known that. Thank you for your time and expertise. On Sat, Nov 22, 2025 at 5:20?PM HelioHost Support wrote: > For me the URL https://denisov5.heliohost.org/index.html shows HELLO in > all caps, and https://denisov5.heliohost.org/index.php also shows HELLO > in all caps. Have you tried clearing your browser cache? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66296 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

I will now clear browser, clear cache, and clear cookies. I will then power off and then completely unplug. On Sat, Nov 22, 2025 at 5:20?PM HelioHost Support wrote: > For me the URL https://denisov5.heliohost.org/index.html shows HELLO in > all caps, and https://denisov5.heliohost.org/index.php also shows HELLO > in all caps. Have you tried clearing your browser cache? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66296 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

I created these two files and still get the FORBIDDEN: https://denisov5.heliohost.org/index.html https://denisov5.heliohost.org/index.php I also have index.html files in nearly every folder. On Sat, Nov 22, 2025 at 2:50?PM HelioHost Support wrote: > If you're talking about the 403 error on the URL > https://denisov5.heliohost.org that is because there is no index file. > Simply create a file named index.html or index.php, etc and it should go > away. I created a file named index.html with the contents "Hello." and it > appears to be working fine. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66296 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: denisov, Server: Tommy, Main domain: denisov5.heliohost.org I am getting this when I try to open any of my files: Server Error 403 Forbidden -You do not have permission to access this document. This has happened to me before. I will go months of no problems like this and then they reappear like they did today. It is very upsetting. I am on Tommy for years - denisov5.heliohost.org I am 82 and Byron Dallas used to help me. Please return my pages to function.

Username: apostmargetakis, Server: Johnny, Main domain: apostmargetakis.helioho.st Is it possible for applications to send -email to a server address, if so what are the settings? my account is kalaggelaki in morty. A Margetakis Ierapetra Creta.

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Username: wk, Server: Johnny, Main domain: wk.helioho.st ??????????!??? ?????????http://vszegjmo.cn?"

hi, is it possible to view the site hosted using some sort of ip address as the domain has expired and I may not want to repurchase that domain name? thx James On Fri, 17 Oct 2025 at 23:23, HelioHost Support wrote: > > It looks like that domain expired on 2025-09-12. Have you logged in to register.it and renewed it? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65328 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Username: thofficial, Server: Johnny, Main domain: thofficial.helioho.st ThOfficial I keep On Tuesday, November 18, 2025, 11:49 PM, HelioHost wrote: Possible Terms of Service violation detected#yiv1023050056 body {margin:0;padding:0;min-width:100%!important;}#yiv1023050056 .yiv1023050056content {width:100%;max-width:600px;}@media only screen and () {#yiv1023050056 .yiv1023050056content {width:600px !important;}}#yiv1023050056 .yiv1023050056innerpadding {padding:30px 30px 30px 30px;}#yiv1023050056 .yiv1023050056borderbottom {border-bottom:1px solid #f2eeed;}#yiv1023050056 .yiv1023050056h2 {padding:0 0 15px 0;font-size:24px;line-height:28px;font-weight:bold;}#yiv1023050056 .yiv1023050056bodycopy {font-size:16px;line-height:22px;color:#966464;}#yiv1023050056 .yiv1023050056footercopy {font-family:sans-serif;font-size:14px;color:#966464;}#yiv1023050056 .yiv1023050056footercopy a {color:#966464;text-decoration:underline;}@media only screen and (max-width:600px) {#yiv1023050056 *[class=yiv1023050056content] {height:auto !important;max-width:600px !important;width:100% !important;}#yiv1023050056 body .yiv1023050056filtered99999 .yiv1023050056hide {display:none!important;}#yiv1023050056 body .yiv1023050056filtered99999 .yiv1023050056unsubscribe {display:block;margin-top:20px;padding:10px 50px;background-color:#ffffff;border-radius:6px;text-decoration:none!important;font-weight:bold;}} | | | | | Hey Thofficial, We have noticed a new login to your account that may indicate a violation our Terms of Service. If you didn't read our Terms during the creation of your account you may do so now by going to https://heliohost.org/terms/ Sometimes this can be triggered erroneously by one of the following: ? Multiple family members creating an account from the same internet connection. ? Logging in from a school internet connection where another student also has an account. ? Logging in from a work internet connection where a coworker also has an account. ? Maintaining an account for someone else. In the last year, 60% of the accounts we were forced to suspend were because people didn't read the first line in our Terms of Service and created more than one account without getting permission in advance. This applies to both our free Johnny accounts and donor Tommy accounts. If you'd like to have more than one account you may do so by moving your accounts to our Morty plan which does not have a limit. Since we're a small non-profit organization funded primarily by donations we don't have a huge budget to purchase an unlimited number of servers to keep up with the demand for accounts. We turn away hundreds of people every day who would love to have an account, but we can't host their website because our servers are so full. We don't think it's fair for some people to have more than one account, while at the same time, so many other people aren't able to have an account at all. If you did create more than one account, just let us know which one you'd like to keep, or explain what the situation is. You can reply to this email or click the Contact Support button below to let us know how we can help. Please respond to this within the next 24 hours to avoid any downtime for your website(s). Thanks. | | | Contact Support | | | | | | | | | | | | | | | | ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe | |

Username: lupinx0, Server: Morty, Main domain: lupinx0.heliohost.us Hi! I paid $30 dollars to extend my Morty storage. my morty username: lupinx0 I sent it via crypto here: [image: image.png] and here is my payment:[image: image.png] you can verify the transaction here: https://basescan.org/tx/0x8b5e0cebef961233b994ad746d711b85063df83fa6a2c0496be9d7ee788c6e5a thank

Username: futurex, Server: Johnny, Main domain: futurex.eu.org Dear, I am writing to request the deletion of the Futurex account associated with this email address. Thank you for your assistance. Best regards, Abanob

Username: lupinx0, Server: Morty, Main domain: lupinx0.heliohost.us immortal-gym.heliohost.us japan-ab.heliohost.us

Here is my payment : You donated $7.32 CAD to Helio Networks Thank you for using PayPal Donation Details Date November 15, 2025 Transaction ID 94G20836FG3379944 Purpose Donation to Helio Networks Donation from engrprimus@gmail.com Donation amount $7.32 CAD On Wed, Nov 12, 2025 at 9:42?PM HelioHost Support wrote: > Here is our documentation for adding funds to a Morty account > https://wiki.helionet.org/Morty#Adding_Funds_to_Morty_Account The ability > to add funds through the dashboard hasn't been finished yet, so for now you > just go to https://heliohost.org/donate/ and send an amount of $5 USD (or > more). Then email us the transaction ID and we can credit your account > balance for you. We will be adding the button to add funds to the dashboard > soon, but there is no ETA. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66216 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: moisesbaly, Server: Morty, Main domain: balyonline.helioho.st Donated! *Moises Baly* BalyOnline ? data dashboards and short notes on tech, finance & econ *balyonline.com* | LinkedIn | mo ises.baly@gmail.com On Fri, Nov 14, 2025 at 9:37?PM HelioHost Support wrote: > Hey Moisesbaly, > > We just wanted to advise you that your Morty account balance has been used > up. > > Your account is currently at $-0.0207. You will need to add additional > funds to your account if you wish to remain on Morty. To do that, please > send us a minimum of $5 via any of our donation methods ( > https://heliohost.org/donate/ ) and let us know the transaction number so > we can credit the account. > > You can review your account's billing history here: > https://heliohost.org/dashboard/billing/ > > If we don't receive a response within 24 hours, your account will move to > Tommy, which will make it subject to load and inactivity suspensions. > > If you have any questions or have made a donation that needs to be > credited, please reply to this email to contact support. > > HelioHost Support > https://heliohost.org > https://helionet.org >

Username: almhdy24, Server: Johnny, Main domain: almhdy.sd Hello HelioHost Support, Please reset my account with the username almhdy24 so I can start over. I?d also like to keep almhdy.sd as my primary domain. Additionally, I?d like a fresh install of CodeIgniter 4 after the reset. Thank you for your help, Elmahdi Abdallh

Username: N/A, Server: N/A, Main Domain: N/A Hi there please reset my account with username almhdy24 and keep almhdy.sd as primary domain.

Username: engrprimusapps, Server: Morty, Main domain: nizeman.com Please how can I be paying in a month? On Wed, Nov 12, 2025 at 9:27?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Engrprimusapps, > > Thank you for being a Morty prepaid plan user! > > Since this plan has variable billing depending on how much traffic your > site gets, how much memory you use, and how much CPU you use we are sending > you this email so you can see how your prepaid balance is being used. Here > is the usage of your Morty account over the last month. > > Billing period: 2025-10-14 to 2025-11-12 > > Bandwidth: 1.5 TB > Memory: 384.6 GB > CPU: 4.6k > > Total billed: $1.00 > Remaining balance: $1.00 > Estimated expiration: 2025-12-13 (30 days) > > This estimation assumes that your load will remain the same as the average > over the last month. If the load increases the remaining balance will run > out sooner. > > As a reminder, the memory and CPU totals are calculated by taking a sample > once every 60 seconds. So, for instance, if you use 1 MB of memory > constantly for the full 24 hours your total would be 1.4 GB at the end of > the day. The CPU unit is 1% of the total speed of a CPU core, so if you > used 1% of the core constantly for the entire day your total would be 1440 > at the end of the day. We recommend staying under 200 GB memory and 10k CPU > to avoid getting charged for overages. If you do exceed the 200 GB memory > limit you will be charged $0.0005 per 1 GB memory, and if you exceed the > 10k CPU limit you will be charged $0.005 per 1k CPU. > > Here is a daily breakdown of charges over the last month. More information > and load graphs can be found in your dashboard by clicking the 'Check > Billing' button below. > > Date Memory CPU Bill > 2025-11-12 13.83 GB 172 $0.0329 > 2025-11-11 11.29 GB 175 $0.0329 > 2025-11-10 11.29 GB 128 $0.0329 > 2025-11-09 16.14 GB 223 $0.0329 > 2025-11-08 11.30 GB 158 $0.0329 > 2025-11-07 9.15 GB 154 $0.0329 > 2025-11-06 10.39 GB 151 $0.0329 > 2025-11-05 13.99 GB 191 $0.0329 > 2025-11-04 9.02 GB 99 $0.0329 > 2025-11-03 11.07 GB 148 $0.0329 > 2025-11-02 15.14 GB 194 $0.0329 > 2025-11-01 11.30 GB 137 $0.0329 > 2025-10-31 11.95 GB 133 $0.0329 > 2025-10-30 11.92 GB 138 $0.0329 > 2025-10-29 10.13 GB 139 $0.0329 > 2025-10-28 10.59 GB 130 $0.0329 > 2025-10-27 12.72 GB 121 $0.0329 > 2025-10-26 14.42 GB 163 $0.0329 > 2025-10-25 13.09 GB 190 $0.0329 > 2025-10-24 13.08 GB 147 $0.0329 > 2025-10-23 12.24 GB 149 $0.0329 > 2025-10-22 10.83 GB 120 $0.0329 > 2025-10-21 11.86 GB 107 $0.0329 > 2025-10-20 12.93 GB 128 $0.0329 > 2025-10-19 20.73 GB 195 $0.0329 > 2025-10-18 12.51 GB 124 $0.0329 > 2025-10-17 15.08 GB 148 $0.0329 > 2025-10-16 13.47 GB 140 $0.0329 > 2025-10-15 19.08 GB 207 $0.0329 > 2025-10-14 14.11 GB 171 $0.0329 > Check Billing > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >

[image: image.png] my settings at namecheap -- been that way for at least a week [image: image.png] also unchanged for quite some time. at least the NS record there On Wed, Nov 12, 2025 at 1:55?PM J Sabarese wrote: > Hi there. > > I don't understand. > > i guess you're talking about the ai-anon.com > > i am also unable to configure correctly the email. [image: image.png] > how should i setup WinterCMS mail to send form e.g. contact > > [image: image.png] > okay so thats the new October CMS . i lied. ha. but it's the same thing yo > uknow.... > > thank you! > > best wishes. you guys are awesome! > :) > > On Fri, Oct 17, 2025 at 6:20?PM HelioHost Support > wrote: > >> It looks like you have 4 NS records for ai-anon.com and 2 of them are >> invalid. Please leave the NS records ns1.heliohost.org and >> ns2.heliohost.org and delete the other two. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=65080 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>

Hi there. I don't understand. i guess you're talking about the ai-anon.com i am also unable to configure correctly the email. [image: image.png] how should i setup WinterCMS mail to send form e.g. contact [image: image.png] okay so thats the new October CMS . i lied. ha. but it's the same thing yo uknow.... thank you! best wishes. you guys are awesome! :) On Fri, Oct 17, 2025 at 6:20?PM HelioHost Support wrote: > It looks like you have 4 NS records for ai-anon.com and 2 of them are > invalid. Please leave the NS records ns1.heliohost.org and > ns2.heliohost.org and delete the other two. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=65080 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: gaffoon, Server: Johnny, Main domain: gaffoon.helioho.st Done! Thanks. Jerry ----- Original message ----- From: HelioHost To: jerry@eml.cc Subject: Lack Of Activity Date: Sunday, November 09, 2025 6:51 AM Lack Of Activity Hey Gaffoon, It's been a while since we've seen you. Are you still using your hosting account? The last time you logged in was 2025-10-12. In order to keep your website active you must log into your control panel at least once every 30 days. If you wish to continue using your hosting plan you will need to log in by clicking the link below. Next, provide your email and password in the box and click log in to access your dashboard. If you don't log in sometime in the next few days your website will be replaced with a inactive page. Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our servers would quickly become even more overloaded than they already are. We have recently released a new server named Morty that doesn't have the requirement to login every 30 days to keep your account active that you may be interested in. You can take a look at your upgrade options after logging in with the button below. https://heliohost.org/dashboard/move/ Regards, HelioHost Staff https://heliohost.org/ https://helionet.org/