HelioHost

Username: mp54214, Server: Tommy, Main domain: dataok.helioho.st Thank you for creating my Heliohost account. I have an issue with the forum usage. Namely whenever I try to post a message or reply to an existing thread (in Questions), I get the following error message: That email address is in use by another member. Do you need to reset your password? My email in use in Heliohost account is matti.ylen@gmail.com. This error message might possibly be due to the fact that I had many years ago already an Heliohosting account, but I do not remember anymore what was the email at usage a that time. Could you please check if there is double account with double email existing in your system ? and if so, please remove the older account. And if the cause of the error lies somewhere else could you please try to fix it so that I could start using the forum. Regards, Matti Yl?n L?hett?j?: HelioHost Support L?hetetty: Thursday, October 27, 2022 12:54 AM Vastaanottaja: matti.ylen@gmail.com Aihe: Account Created Hey Mp54214, Your new HelioHost account has been successfully created! You can use the link below to login now. Please be aware that your dashboard and control panel are active, but it can take up to two hours for your domain to be fully functional. We're still in the process of converting our systems to the new control panel so not all the features are available yet, but we hope to have everything 100% as soon as possible. The main things that are missing is Java/JSP, Ruby on Rails, the ability to edit DNS yourself, and the ability to add or delete domains on your own. If you need a domain added just let us know and we can add it for you. If you need help with anything or have any questions just let us know. You can reply to this email, post on Discord, or post on our forum to get help. Login Now ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe

Username: N/A, Server: N/A, Main Domain: N/A Hello heliohost support, on the heliohost site I get this information: Your account is ready to transfer to Plesk. Please check your email and click the link... But I didn't receive this email. Please send it here. My account name is exciter. Thank you! Best regards Patrick

oh sorry, i forgot to mention that my username is blgc On Tue, Oct 25, 2022 at 4:08 PM HelioHost Support wrote: > What is your username? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54065 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Thank you so much! Hope I can hear from you soon On Tue, Oct 25, 2022 at 3:04 PM HelioHost Support wrote: > Your message (Account ready to move to PLesk) has been assigned the > tracking ID [HH#498633]. One of our volunteer community members will reply > to your email as soon as possible. > > Please include the string [HH#498633] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54065 > > Thank you, > Heliohost Support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hi Good day! It seems my account is ready for PLesk transfer. I didnt receive any link to my email yet. [image: image.png]

The domain adjeometry.com is showing the Plesk default page instead of the index page in the folder

[HH#616222] On Sun, Oct 23, 2022 at 10:01 PM HelioHost Support wrote: > Your message (password) has been assigned the tracking ID [HH#616222]. One > of our volunteer community members will reply to your email as soon as > possible. > > Please include the string [HH#616222] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=54058 > > Thank you, > Heliohost Support > https://heliohost.org/ > https://helionet.org/ > >

Username: richhack, Server: Tommy, Main domain: richhackney.heliohost.org How do I change my password email - richhackney@gmail.com domain - richhackney.heliohost.org

I have pointed my domain name adjeometry.com to ns1.heliohost.org and ns2. heliohost.org but my website is still not working. On Sun, Oct 16, 2022 at 8:42 PM HelioHost Support wrote: > Thanks for the update. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53995 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

Username: coyotela, Server: Tommy, Main domain: coyotelabs.net After the recent transfer to Plesk, I am unable to log in. Please reset the password for user Coyotela

Username: cktrack, Server: Tommy, Main domain: cktrack.heliohost.org I log on a few times every week and made changes to my website last week. Why am I getting this? > On Oct 16, 2022, at 11:05 PM, HelioHost Support wrote: > > ? > > > Hey Cktrack, > > It's been a while since we've seen you. Are you still using your hosting account? The last time you logged in was 2022-09-18. In order to keep your website active you must log into your control panel at least once every 30 days. > > If you wish to continue using your hosting plan you will need to log in by clicking the link below. Next, provide your email and password in the box and click log in to access your dashboard. If you don't log in sometime in the next few days your website will be replaced with a inactive page. > > Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our servers would quickly become even more overloaded than they already are. > > We plan on releasing a new server named Morty soon where you won't have to login to keep your account active that you may be interested in. We'll make a news post when this new server is available. > Login Now > > > ? 2005-2022 Helio Networks. All rights reserved. | Unsubscribe

Username: nulineng, Server: Tommy, Main domain: nulinenggani.com I didn't get the password reset email, please send me the password reset link for my account, thanks

Username: vamdsgn, Server: Tommy, Main domain: vamdesign.tk Hi, Thanks for moving my files to Plesk server. I am facing a login issue. the Plesk interface keeps logging me out by giving the Warning: Another user with the same username (vamdsgn) is already logged in to Plesk. Please help me find a solution. I also wanted to aa two domain names to the new Plesk server with SSL. Thank you.

Thanks for the email. I have checked the eta page which shows the account will be moved only on 16th and not on 15th. Please help my account to move today itself. Thank you. On Fri, 14 Oct 2022, 00:52 HelioHost Support, wrote: > There you go https://heliohost.org/eta/?u=vamdsgn You should receive your > invite tomorrow. Thanks for the donations. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53846 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Since Stivie's crash I never can login again. How can I have my account back again? Att, Rafael E. Ferrero

Username: N/A, Server: N/A, Main Domain: N/A Hi, Following your instruction I got to the web page which I have attached, but I can't see a Plesk button you refer to. Please see attached. Actually, if I sign in once more there is a top part of a Plesk? icon (is it a "smile" looking graphic?) but clicking it just gives the same web page on attached jpg. Thanks for checking on this problem! Gary PS I tried to donate but it goes through Paypal to which I no longer have the password. Is there any other way to donate? [image: plesk.jpg]

Username: aclab, Server: Tommy, Main domain: aclab.heliohost.org Good day sir, Yesterday I donate to be first to get the activation status of my account Andrei081993@gmail.com is my heliohost email. But I use a different ?one for my paypal acc. Paypal cod 7GS20099MY2932622

Hi, I made a donation of $1 with Paypal using adi.metrix@gmail.com on 13 Oct 2022. Please link the donation to adirajck@gmail.com. Thank you On Fri, Sep 30, 2022 at 1:31 AM HelioHost Support wrote: > Your ETA has been updated again. https://heliohost.org/eta/?u=vamdsgn You're > currently #162 and you should be moved on October 16th as long as the rate > of invites remains the same. Thanks for the donations once again. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53846 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ > > -- *Thanks & Regards, * Adiraj C.K Mechanical Engineer | Lean Six Sigma Black Belt | Product Design & Development www.linkedin.com/in/adirajck | adjeometry.com adirajck@gmail.com | +971-555988460 | Dubai, UAE *Passion leads to Knowledge!*

Username: coyotela, Server: Tommy, Main domain: coyotelabs.net Hello, My account indicates it is ready for Plesk transfer, but I did not receive the email.? I am good to have the site transferred. Username: CoyotelaPrimary domain: coyotelabs.net Thank you,Aedan Stockdale?

Username: richhack, Server: Tommy, Main domain: richhackney.heliohost.org I sent a donation from paypal for $25.00. The paypal email is richhackney3@gmail.com Heliohost email is richhackney@gmail.com Thanks in advance, love what you guys do. Rich.

Thanks for all your help Regards Frank On Monday, 10 October 2022 12:40 pm, HelioHost Support wrote: > Yes, that franklow2.heliohost.us domain is hosted on Lily. The > franklow.heliohost.us domain is hosted on Plesk. Therefore, aspx files > on the franklow.heliohost.us domain won't work, but they will on > franklow2.heliohost.us. Right now Lily is basically an IIS webserver > for ASP.net and FTP access, but there is no control panel to access > it, that's why you have the Plesk account at the same time. Eventually > we're hoping to install Plesk on Lily and have a control panel for our > windows hosting. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53887 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

I guess that I have a Lily account as my asp website just works. http://franklow2.heliohost.us/keno/WebForm1 So eventually I will be able to access it using plesk ? On Monday, 10 October 2022 1:48 am, HelioHost Support wrote: > The old Tommy hasn't supported ASP.NET in quite some time either. > Support for Mono-based asp.net on the old Tommy went away years ago. > Did you have Lily account attached to the old Tommy account by chance? > If so, the Lily account should still work just as before since Lily's > accounts exist on their own server and are outside of the server > they're attached to. They just the cpanel/plesk server as their > "parent" for databases and dns. Eventually Lily will run plesk as > well, and that will support asp.net directly. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53887 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >

My main issue is being able to edit DNS, domain management (add/delete) and the plugins or apps catalogue is a little bit lacking. I don't know how the Cloudflare integration works with Plesk since in cPanel it was a simple yet useful feature. I'm still exploring all the features Plesk offers and I'm proud of your work and for finding solutions quickly. Thanks for taking feedback and listening to us! On 09/10/2022 04:52:01 p. m., HelioHost Support wrote: Your A record for?hiro.mx has been changed to?66.6.44.4. What lack of Plesk features prevents you from hosting that domain with us? If we get feedback for what features people need the most we can prioritize them. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=53833 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/ [34ae7f3f-c24c-40ac-bcec-8bbe85b0fd01]

Thanks for your response, I'll need to add an A-Record pointing to?66.6.44.4 While all Plesk features are being unlocked I'm temporarily hosting my portfolio here. Can you help me do this for the hiro.mx domain, please? Thank you! On 28/09/2022 09:39:40 p. m., HelioHost Support wrote: Yeah, that's a known issue. You will be able to edit DNS yourself eventually, but we haven't implemented that yet. Getting accounts actually transferred and getting new account creation working was a higher priority. If you need DNS changes, domains added, or domains removed just let us know and an admin can take care of it. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=53833 Thank you, Heliohost support https://heliohost.org/ https://helionet.org/ [4aa15191-f090-4224-ba5f-93baa429ef32]

Ok thanks. Moved "keno" to htmldocs directory and got it to load in browser but it did not work as it did before on tommy2. Now I know why so with no asp support I will not be able to use the new platform. Regards On Sunday, 9 October 2022 5:44 pm, HelioHost Support wrote: > Also since I see an aspx file as your example, please keep in mind > that Tommy does not support ASP.NET since he runs on linux. You need > to use a language like PHP or Python. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=53887 > > Thank you, > Heliohost support > https://heliohost.org/ > https://helionet.org/ >