Byron

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Your getting that error because you already have an account. http://havara.web.id Your only allowed one account.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

You don't have to be a member for 3 months. You can go ahead and register your account now.

You should see your Trash Bin by going through this url: http://mdbooks.heliohost.org:2082/frontend...ir=/public_html The only way I can give you a clean start is to delete your account and let you register again.

How did you delete the public_html folder? Did you delete it through FTP or did you delete it through your cPanel? If you deleted it through your cpanel it still maybe in your trash bin and you can restore it that way. If you deleted and it's gone then go to your home directory and recreate the folder. http://mdbooks.heliohost.org:2082/frontend...den=1&dir=/

Okay I've deleted allmoneygates.com. Go ahead and try to register with your allmoneygates.co.cc domain. If it doesn't work you might have to wait until tomorrow after the server does a restart. Let me know if you have any problems.

No you can't do that because allmoneygates.co.cc is an addon domain of a domain that doesn't really exist except at your cpanel. Here's what you need to do. 1) Go to your cpanel and delete allmoneygates.co.cc as your addon domain. And then let me know so I can delete your domain allmoneygates.com. That way you can re-register again. 2) Go login at http://co.cc and set the nameservers for your allmoneygates.co.cc domain to: ns1.heliohost.org ns2.heliohost.org instead of just stevie.heliohost.org 3) Re-register at the heliohost signup page with this account. allmoneygates.co.cc After you've done all of that it should take about another 24 hours for it to work.

This support request is being escalated to our root admin.

You'll need to purchase this domain (allmoneygates.com) before you can use it. You can't just sign up with it. If your not going to purchase it you'll need to re-register with a heliohost domain. Let me know if you need to re-register so I can delete the other domain name.

Also make sure you check you home directory for any htaccess files.

Post here.

It should only take about 24 hours. Try refreshing your browser.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin. Domain name: http://aq-dev.co.cc/ Username: andrewq2 This should show the php info page: http://aq-dev.co.cc/info.php

Make sure you set ALL of your php pages and html pages to 644 as file permissions. Since you say you don't have an htaccess file, go to your cpanel and look for the link that says FrontPage Extensions and click uninstall.

I was able to run that script without any errors. Check your file permissions for me and also try this piece of code for me: <?php phpinfo(); ?> just call it 'info.php' That's not a 500 Error, that's a 403 Forbidden. Check your htaccess.

You need to post the url of your page and then post me the php script.

Everything should be ok now. Are you still getting 500 errors on your php pages?

This support request is being escalated to our root admin.

I just tried logging in from a proxy to my web disk and the cpanel didn't show the proxie's ip address as the last login at my cpanel. So based on that I would say that you need to login to your cpanel to show you as being logged in every month.

You need to login to your cpanel a couple of times a month to keep your account active. That is all that's required of you.