Byron

Shouldn't that be the other way around? Just to confirm, you want to change your domain to: iso14064-greenhouse-gas.co.cc right? After I do this you'll need to wait at least 24 hours for it to resolve at which time you should make a new request (New Topic) for a dedicated ip.

I've also noticed that the ftp server has been timing out allot lately. Escalating to djbob...

You'll have to delete your addon domain first.

@Sirusdark: I'm seeing your site as active. Make sure your using ALL lowercase when trying to login.

Sorry about that. That was the code djbob gave me in an IM a couple of weeks ago but I didn't have to use it. Glad you figured it out.

Thanks, this should give a little better detail now: http://byrondallas.heliohost.org/test/ftp_login_stevie.php @Geoff: We can restart the ftp server if need be like this: sudo /scripts/restartsrv_ftp

The only other log file you can access would be the Error log file at your cpanel. Did you try that code I posted to you? It will give you a better explanation of your errors than your Error log file.

Yes that's correct and it just seems to be a busier time of day for people to use thier sites.

My script just dies for what ever reason it can't connect. As far as I know php can't return ftp errors like this? <<< 421 50 users (the maximum) are already logged in. At least I can't find a way using php's ftp functions. Anybody know?

This was the reason we weren't able to connect: <<< 421 50 users (the maximum) are already logged in.

Okay try it again now. The ftp server was down but it's back up now. Dangit, it's down again. Check this page to see when it's back up again. http://byrondallas.heliohost.org/test/ftp_login_stevie.php Don't know why this is happening?

As long as you never confirmed the password reset through email, it never got changed.

I'm seeing your site ok now. Maybe one of the other administrators reactivated it. Anyway if your still seeing the Ahoy page refresh your cache.

That's happening because the server load is really high this time of the day. This should get better within the next couple of months. You should try later on in the day until then. There's no need to create another ftp account unless you just want to. Just use your default ftp account. Login with your cpanel username and pass to: ftp.jheelamguesthouse.co.cc

Ok your email address is pfpcode@aol.com Yes your login information may have been sent to the wrong person. I would suggest your change your password as soon as your site becomes active. You can do that at your cpanel. You can login to your cpanel from the heliohost home page. You can find out when your site will become active through a link in my signature.

That was the email you signed up with. So you want me to change it back now?

If you'll add this to the script that gets executed, it will create an error.txt file with the errors. BEGIN { use CGI::Carp qw(carpout); use diagnostics; open(LOG, ">errors.txt"); carpout(LOG); close(LOG); }

Since we are sometimes blocked by hotmail I changed your email address to pfp@aol.com.

He's in the process of being made ready to host new accounts. Should be within the next couple of months.

If you can be patient for a couple of months this should get better. We are in the process of purging a large number of inactive accounts. This may take a few weeks. Until then we all have to deal with this. Sorry.

It maybe a couple of months before ASP.NET is working again. Check the News forum for updates.

Good thinking Geoff and thanks for the explanation.

ftp.stevie.heliohost.org doesn't work anymore. Just plain stevie.heliohost.org works now. ftp.heliohost.org still works.

@Geoff: How'd you figure this out and what was the fix, if you don't mind me asking?

Did you go here: http://www.heliohost.org/home/signup and signup with a domain name? If you only registered to post in this forum then you don't have a heliohost site. EDIT: I'm not seeing translasia.co.cc in our database and besides shahbaluchi is too long for a username. Your only allowed 8 characters for a username. You need to go here and register your domain: http://www.heliohost.org/home/signup