-
Posts
9,153 -
Joined
-
Last visited
-
Days Won
146
Everything posted by Byron
-
Our server is set up to run php files as it is.
-
[Solved] Unable To Login To Cpanel After Changing Password.
Byron replied to conor1's topic in Customer Service
That's not the email address that registered that account. I have to send it to the email address that registered that account. -
[Solved] Website Has Gone, Login Name Has Disappeared Also
Byron replied to onmy6's topic in Customer Service
I'm sorry but it looks like that account has been deleted due to not logging in every 30 days. ALWAYS keep a backup of your data! -
[Solved] Unable To Login To Cpanel After Changing Password.
Byron replied to conor1's topic in Customer Service
Check your spam folder. i always send a BCC to my email accounts when I reset a password. The same email I sent you went straight to my Inbox. -
Johnny should be back and working as I make this post.
- 1 reply
-
- 1
-
-
How long ago did you make dns changes for that domain? Has it been at least 24 hours? You may need to use NS records and point that domain to our name servers: ns1.heliohost.org ns2.heliohost.org
-
[Solved] Unable To Login To Cpanel After Changing Password.
Byron replied to conor1's topic in Customer Service
Ok I've reset your password and emailed it to your gmail account. -
Johnny is still down. Once Johnny is back up refresh your cache or rename the file and try the script I posted again.
-
Are you on the Johnny server. he seems to be down at the moment.
-
[Solved] 500 Internal Server Error Trying To Access Site.
Byron replied to htmlgifted's topic in Customer Service
Nope, no planned down time. You may experience some 500 errors sometimes when the server load is extremly high, more so on the Johnny server. -
You haven't edited your .htaccess file have you? This script should work for you as long as it ends in .cgi or.pl and you give it file permissions 755. #!/usr/bin/perl -w use CGI ':standard'; $current_time = localtime; print header, start_html('A Virtual Clock'), h1('A Virtual Clock'), "The current time is $current_time - PST.", hr, end_html;
-
I see a new registration with that username registered today. Was that you?
-
Try again and if you can't, post back with the message you got.
-
[Solved] Unable To Login To Cpanel After Changing Password.
Byron replied to conor1's topic in Customer Service
Please post the following information: Your cPanel username Your main domain The server that you are on -
Your site has been renewed. Refresh your cache.
-
I just tried and it worked fine. Try the login url below: http://johnny.heliohost.org:2082/frontend/x3/index.phpcp If it still doesn't work, clear your cache and try again.
-
Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
-
I don't think you can have uppercase in a username. Is it really that important?
-
I've reset your password and emailed it you your yahoo account.
-
You need to wait at least 24 hours after you register before your site will become active. You can login to your cpanel through the link below: http://johnny.heliohost.org:2082/frontend/x3/index.phpcp make sure to use ALL lowercase for your username and password.
-
Works for me. Make sure you type everything in lowercase. Try the login below: http://phantomtest.heliohost.org:2082/frontend/x3/index.phpcp
-
Your account was suspended for causing high server load. Keep the load down or you'll be suspended for good. Okay I've unsuspended your account.
-
Your site has become inactive due to you not logging into your cpanel every 30 days. You can renew your account here: http://www.heliohost.org/home/support/scripts/renew
-
Your account was suspended for causing high server load. Keep the load down or you'll be suspended for good. Okay I've unsuspended your account.
-
Okay I've reset your password and emailed it to your yahoo account.