Byron

Your account was suspended for the following reason: Malware. 1 file(s). PHP.Shell-42 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

And we would like to know the name of your account.

It sounds like somebody is using your account to send spam. Change your password and then clear all of your emails and see if that takes care of it.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

This seems to happen to Stevie every so often. Okay it's fixed.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

You were suspended for having 4 cron jobs. Your only allowed to have two cron runs per day. Okay I've unsuspended you account. Please take care of the extra con jobs.

Your site is working for me (ctsinmobiliaria.com). If the old domain is still showing up in the search engines, that's only because they (search engines) would need to update their database.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your only allowed one account per person. If you want to delete your account and create another one, go here and request your old site to be deleted: http://www.heliohost.org/home/support/scripts/delete Once you've done that, post back and let me know and I'll delete it completely so you can create a new account.

Ok good!

What do you see when you go to your site? This is what I see: https://www.dropbox.com/s/l3irbxmehpdwuxi/site.PNG

Your site is working fine for me.

Please post the following information: Your cPanel username Your main domain The server that you are on

I can send the new password to the email address you registered with. Would you like me to do this?

Does this account belong to you? animalrights.heliohost.org

Johnny has been slow to release new accounts out of the queue. Sometimes as long as 5 days. Just be patient.

Johnny has been slow to release new accounts out of the queue. Sometimes as long as 5 days. Just be patient.

It looks like you've already taken care of everything. Did you already use the domain name change change script? I'm seeing your domain name as already being changed.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.