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Byron

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Everything posted by Byron

  1. Byron
    Did you do any imaging on your site recently? Like maybe resize an image or something like that? Or use any tools recently on your site?
  2. Byron
    This is not your tmp directory but the tmp directory for Stevie. What script have you been using recently, maybe an image script?
  3. Byron
    You were suspended for using 54% of the tmp partition. I went ahead and unsuspended your account. What scripts have you been using recently on your site?
  4. Byron
    This support request is being escalated to our root admin.
  5. Byron
    Ok try now.
  6. Byron
    Make it active again, then you can delete it: http://www.heliohost.org/home/support/scripts/renew
  7. Byron
    PHP is working fine on your site. Check your page for errors. http://www.saleyourbooks.com/test.php
  8. Byron
    Please post the following information: Your cPanel username Your main domain The server that you are on
  9. Byron
    Keep all the folders and files that you see here: https://www.dropbox.com/s/ale4osuqeca0uia/cpanel-new-home.PNG?dl=0
  10. Byron
    You had: 83.252.199.207 # FTP 202 connections - Sat Mar 7 17:06:42 2015 Ok I've unblocked that ip.
  11. Byron
    Please post the following information: Your cPanel username Your main domain The server that you are on
  12. Byron
    Ok try now.
  13. Byron
    Seems to be working ok for me: http://taptapculture.com/wp-admin/install.php
  14. Byron
    If your wanting to see the public_html folder from Filezilla, just leave the default remote directory as blank, and Filezilla will list your home1 directory showing you the public_html directory along with your other directories.
  15. Byron
    When you first login using Filezilla it will open up the public_html directory and you should see your folders and any files you have. You could also just login to your cpanel and click "File Manager".
  16. Byron
    I'm seeing your wordpress files located inside this folder: /home1/taptap/public_html/ogkilti2/public_html You should install here: /home1/taptap/public_html/ To open the public_html directory using Filezilla, set the default remote directory to /public_html
  17. Byron
    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  18. Byron
    Ok try now.
  19. Byron
    As I write this post, I'm showing this error, which seems to come and go. Now I get the blank page and I get these headers: http://bybyron.net/2/redirect.txt A created a page in his sgpaste folder and it works fine: http://www.sgpaste.tk/admin.php I'm thinking there's a coding problem.
  20. Byron
    Seems your page is displaying an error now: http://www.sgpaste.tk/index.php
  21. Byron
    @sgs - If you posted the code of your index.php page, it would probably help.
  22. Byron

    Srv Records

    Byron replied to tuks's topic in Customer Service

    You need to stay with that original thread.
  23. Byron
    Ok try now.
  24. Byron
    This was the reason that ip was blocked: 151.229.250.233 # FTP 206 connections - Thu Feb 12 22:08:09 2015 Ok I've unblocked that ip.
  25. Byron
    Did you delete the subdirectory or did you delete the .htaccess file? Did you try refreshing your cache? What's your username and domain name?
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