Wizard

This support request is being escalated to our root admin.

icechen1

yesiwantthat.com

EDIT: tried fix_corrupt_domain.py on this and it borked some more.

It says your account is active. Strange.

This needs to not turn into a flame war. Play nice or I'll close the thread.

Where did you upload to? As mentioned above, you have to upload files to public_html if you want them to show up on your domain.

This issue has already been identified, escalated, and possibly resolved.

 

Please take a look at this thread: http://www.helionet.org/index/index.php?sh...c=8111&st=0

 

The cPanel folks say that the issue is fixed. Can you guys try to see if you can install the certificate? Make sure to wait until server load is low (probably below 10) before trying.

 

The server load is in my signature.

If I understand the OP correctly, he's asking for a dedicated IP, which requires escalation.

This support request is being escalated to our root admin.

Maybe the error is on your end. Try another computer, another keyboard, or take the caps lock off. Are you using a common encoding? Maybe the characters you input on your keyboard are different from ours. Have you tried copying and pasting the password byron PM'd you directly into the cPanel login?

sir i tried this pass but login failed....our site also not visible. plese help me sir....

 

The last login at your cpanel was from this ip:

 

59.96.139.162

 

And who ever that was must have changed your password. Since you say you couldn't login then I assume it was somebody else so I blocked that ip and changed your password. I will PM your password one more time and when you change it at your cpanel, do not use uppercase or special characters.

There's a possibility that this poster could be someone who doesn't actually own the account.

How did you ban the IP?

EDIT: Actually, both poster and registration IPs trace back to around the same place in India. 59.96.139.162 is somewhere else, but still in India.

Hi.

Im Newbie in web designing and heliohost. -_-

i've registered in here few days ago, but after uploading any kind of cms via Softaculous, i get "HelioHost Account Queued" in the domain or my subdomains that cms is installed on them. :wacko: :wacko:

what should i do?

is there anything wrong with the way im doing it? or ...

Please Help :unsure:

Please read the Support FAQ and don't spam smilies. One of each type is enough to get the point across.

That CPanel URL is invalid.

 

Use http://cpanel.heliohost.org/

 

Your logins to cpanel aren't recorded from that URL.

 

I know this isn't fair, maybe we need to make that more clear that you shoudn't log into CPanel from there.

 

For future reference:

Always go here if you get an inactivity email, even if your site remains up.

Orly? I use /cpanel and I haven't faced that issue.

This support request is being escalated to our root admin.

Wrong forum, moved and deleted duplicate. Escalated to root admin.

This support request is being escalated to our root admin.

@djbob: user seemed to have done everything right and still his account fell off the face of the earth.

I can't find your account in the database. How have you been logging in?

www.bankpo.heliohost.org

i m newbie here....

 

i want ask..

want the next step after create acc ??

 

which part i have upload my file....

 

can admin helionet give full tutorial??

Please read the Support FAQ.

@manish_kvs: your problem is unrelated. Why do you think you can post here? Create your own thread.

Pinning this...

 

Wizard and byron - let me know if you're having trouble with the script. It should just be a single command via SSH.

Worked last time I used this. To be honest, I forgot about this thread, sorry. Will check back regularly now.

We don't provide free domain names and since I'm not seeing SrividyaRaghuraman.com in our database you can go ahead and register again with something like this if yu want?

 

srividya.heliohost.org

 

 

OK. I have tried to signup for the above said account almost since last Saturday January 29 with no luck as I keep getting the below error message. Can you please let me know what is happening here why i could not signup every day.

 

Thanks

 

We're sorry, but the daily signup limit has been exceeded. Please try again tomorrow at midnight PST.

This means you are not signing up early enough and the daily quota of signups has been filled already. What time zone do you live in?

Looks like you need to wait 24 hours for any changes you made to take effect.

 

My DNS information is up to date now.

 

Main domain kuksa.org

http://kuksa.org - OK

 

Addon domain kuksa.ru

public_html/kuksa.ru/index.html - OK

http://kuksa.org/kuksa.ru - OK

http://kuksa.ru/index.html - OK

http://kuksa.ru - FAIL

 

Would you like to help me in adjusting kuksa.ru domain?

You just had to wait longer. Clear your cache.

I've just looked further into Askeet. It looks great and easy, except...

- The rounded corners don't show properly.

- Not sure how we should copy from the SVN repository?

Both of these are easy to fix.

Your account isn't showing up. Did you log in regularly?

All dns changes take 24 hours to affect. It's up now. Clear your cache.

It's working now, you just had to give it some time.

Yes, all DNS changes require at least 24 hours.

This support request is being escalated to our root admin.

Wrong forum, moved to Customer Service.