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Everything posted by b0chard
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Unable to login my email using Claws Mail email client
b0chard replied to b0chard's topic in Customer Service
Ohh, it works now. I find it not necessary to change the host names to tommy.heliohost.org (it works too, though), I used bochard.net. The problem is on me, I had input the wrong password that's why I won't be able to login, apologies. -
Hi there, I recently installed FreeBSD on my computer and installed Claws Mail as the email client, however, I find it difficult to configure my email on Heliohost. It always throw me an error when attempt to log in my email account. This is my configurement: The error log: * Account 'mail@bochard.net': Connecting to IMAP server: bochard.net:143... [2025-08-25 18:16:18] IMAP< * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN AUTH=DIGEST-MD5 AUTH=CRAM-MD5] Dovecot ready. * IMAP connection is un-authenticated [2025-08-25 18:16:18] IMAP> 1 CAPABILITY [2025-08-25 18:16:18] IMAP< * CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ STARTTLS AUTH=PLAIN AUTH=LOGIN AUTH=DIGEST-MD5 AUTH=CRAM-MD5 [2025-08-25 18:16:18] IMAP< 1 OK Pre-login capabilities listed, post-login capabilities have more. [2025-08-25 18:16:18] IMAP> Logging mail@bochard.net to bochard.net using CRAM-MD5 [2025-08-25 18:16:22] IMAP< Authentication failed. ** IMAP error on bochard.net: LOGIN error [2025-08-25 18:16:22] IMAP< Error logging in to bochard.net [2025-08-25 18:16:22] IMAP> Logging mail@bochard.net to bochard.net using DIGEST-MD5 [2025-08-25 18:16:22] IMAP< Authentication failed. ** IMAP error on bochard.net: LOGIN error [2025-08-25 18:16:22] IMAP< Error logging in to bochard.net [2025-08-25 18:16:22] IMAP> Logging mail@bochard.net to bochard.net using PLAIN [2025-08-25 18:16:31] IMAP< Authentication failed. ** IMAP error on bochard.net: LOGIN error [2025-08-25 18:16:31] IMAP< Error logging in to bochard.net [2025-08-25 18:16:31] IMAP> Logging mail@bochard.net to bochard.net using LOGIN [2025-08-25 18:16:47] IMAP< Authentication failed. ** IMAP error on bochard.net: LOGIN error [2025-08-25 18:16:47] IMAP< Error logging in to bochard.net [2025-08-25 18:16:47] IMAP> Logging mail@bochard.net to bochard.net using plaintext [2025-08-25 18:16:50] IMAP< Authentication failed. ** IMAP error on bochard.net: LOGIN error [2025-08-25 18:16:50] IMAP< Error logging in to bochard.net [2025-08-25 18:17:00] IMAP> 6 LOGOUT [2025-08-25 18:17:01] IMAP< * BYE Logging out [2025-08-25 18:17:01] IMAP< 6 OK Logout completed. Huge thank you in advance!!
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Hi there! On the plesk panel, I have an email which I use as the main. Inside it I created an email alias that forwards on the main email. I had tested it, and it seems that when someone sent an email to the alias and I need to reply, the main email is the one being used instead of the email alias where it originally the email has sent to. How to configure it out so I can reply using the email alias, if that would be possible? Thank you!! Edit: I use Evolution email client if that matter.
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I can't move to Tommy, payment get refunded
b0chard replied to b0chard's topic in Escalated Requests
Ohhh, it dynamically updated the result? I rechecked, it's 10/10 now. That's weird. That seems to be fixed now. Thank youu @Krydos!! -
I can't move to Tommy, payment get refunded
b0chard replied to b0chard's topic in Escalated Requests
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I can't move to Tommy, payment get refunded
b0chard replied to b0chard's topic in Escalated Requests
Just did a test from https://www.mail-tester.com: Link to the test: https://www.mail-tester.com/test-td2z03n08 -
I can't move to Tommy, payment get refunded
b0chard replied to b0chard's topic in Escalated Requests
Done! I got an email a few hours ago that moving has completed. It says to update some records. I have updated the remote SFTP already, the DNS records for SPF, MX, and DKIM are left to configure. I would like request to update those as well, if needed. Thank you! -
I can't move to Tommy, payment get refunded
b0chard replied to b0chard's topic in Escalated Requests
Done @Krydos! I also tried the stripe link on my first bank but it doesn't work, it getting declined too. I created another bank account, and used the virtual card on it. I tried to pay on the paypal page but it didn't worked. I tried the link you sent, yeppp—success! -
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below is the DKIM DNS record I saw in Plesk. for the name: _domainkey.bochard.net. IN TXT "o=-" and for the value: default._domainkey.bochard.net. IN TXT "v=DKIM1; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA+SDLc/Hl5PNixlC3Z1QqVI5F0WQUTC0wA2GHBtcHm+cqyRxqCWP7OmmV5Z7Vn3nos10c8TB7chpdkPiTVeO53mrpK6ZC9fjhlfFajdLReXJvRhqR+MBCwUEw1IimwFUz35YIRwqJ2bHaqvtjhuH4oOZ45qq79GB9gsc5OGC/A74pvZBOzMt1zYo3BvwUNo2LTgcyMDTunY+ZU15PBFyE34tj8iniPctiznyx+MboWzR4FCG/igoSwuksUm591bW8PblllmtUzdIQi7ORn9P+JO+bCW29gJlJ77wxupzvelwUMbi/iNWrCnyVbJVNxHxGQTu4jzvMg74BfIGZ1YErmQIDAQAB;"
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I don't have, can you add for me?
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I should have posted this in Questions subforum. srorry.
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Hi, I'm not sure if this is a security risk. The domain I bought was an old used domain, and I found that the recipient address in my domain which I'm getting the spam emails is breached upon checking on haveibeenpwned. I am getting those spam emails because catch-all is enabled. Although, I don't mind those emails, I actually like reading some of them. A while ago, I got this spam email which is coming from my own domain. I don't know how it be possible for someone to send an email to me from my own domain, even though I only have one email created in Plesk. Is this a kind of email spoofing, and how did they do it? should I be worried about the security of my emails? Thank youu!!
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I can't move to Tommy, payment get refunded
b0chard replied to b0chard's topic in Escalated Requests
Would it be fine if I do bank transfer instead? I always got this card issue on my bank (never done successful purchase on that card). -
I can't move to Tommy, payment get refunded
b0chard replied to b0chard's topic in Escalated Requests
I think the issue is on my debit card, it always get declined anywhere I try to purchase online. I'll contact them first. -
Hi there, I am upgrading my account to Tommy server. I proceeded to pay using my virtual card, it got refunded so I used my debit card instead, the money got refunded again. I did it multiple times, but it keeps repeating.
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I would like to stop using code hosting on github. I moved to codeberg, some of my private git repos are on github. unfortunately, codeberg won't allow private repositories based on their TOS, only some exclusions for small files like personal notes, .env files, etc. codeberg is focused only for open-source projects. so, what im planning now is to store private git repositories only on my local machine. but transferring changes to heliohost using filezilla is hassle because some files are not syncing properly, like you need to transfer each and every file unlike git which is better to transfer files and you'll be assured that files in local and remote are in-sync properly. however, that would be a problem then. I'd like to use Git but at the same time, I won't like to use online code hostings especially github for private repositories.
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I don't know if this would be possible, so I'm here to ask. I know how to use git to push on remote repository in Codeberg, Github, etc. then using git webhook here to fetch files from those git repositories. Also I'm learning on using SFTP file transfer using FileZilla and Rclone to copy files to heliohost. I am just curious if I could do something different like directly git pushing to heliohost server using ssh? Thanks!
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thank you!
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Me again, I would like to request removing my domain tenkyuu.dev and its subdomain. Thank youuu!!!
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Will look forward to it.
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yes, I already verified it. this can now be marked as solved. I just want to ask why adding the txt record method is not possible based on the wiki, on the other hand, url prefix is the preffered?
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Good day! I would like to request adding this txt record for my domain bochard.net: google-site-verification=mrkfgYjm4g-IR0FF5vLrR3EBvScn4jiIAGA9EmuFAtk Thank youu!!
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[Solved] Webmail is not configured for the domain
b0chard replied to b0chard's topic in Escalated Requests
ohh sorry, nevermind this. I haven't turned on the webmail. my fault haha -
Hi, Yesterday, I requested here to change the main from tenkyuu.dev to bochard.net. The email mail@tenkyuu.dev vanished but mail@bochard.net popped. So, what I did is to recreate mail@tenkyuu.dev to forward email to mail@bochard.net instead. When I'm reissuing certificate to the bochard.net (because it is recommended to secure the webmail). I cannot tick the checkbox for the webmail because it tells me that 'Webmail is not configured for the domain'. I would like to request configuring the DNS records. Thank youu!! Edit: Same thing as for the webmail for tenkyuu.dev