mrxdwolf

i have no idea i was using only username xdwolf but i got my other one roxanne suspended sometime ago my xdwolf was working but it was also suspended i thought it was due to have two account i only have those two username currently register and using a year ago my brother did make multiple account and was suspended but he was using my account so i dont know which other account got me suspended this time maybe i mistakenly logged in to my id once or twice while i was on vpn i dont know honestly maybe thats what flagged the multi account trigger. yes i will post from roxanne thank you again

Hello HelioHost Team, I knew that having multiple accounts is not allowed under HelioHost's policy. Unfortunately, I didnt know same rule applies even to donated accounts: Username of suspended account (donated): roxanne Username of active account (free): xdwolf I would like to respectfully request the following: Reopen the suspended roxanne account (I donated for this account and would prefer to continue using it). Disable/delete the xdwolf account to comply with your one-account-per-user rule. If possible, please move my current domain niraj-stha.com.np from xdwolf to roxanne. Remove any existing domain currently assigned to roxanne, if needed for the above transfer. I sincerely apologize for the oversight and appreciate your understanding and support. Thank you for your time and assistance. Best regards

sent LTC Transaction ID: https://live.blockcypher.com/ltc/tx/daaa099c44581b8892adc5da5250a21ba79bac1fff191e5350999e17fce45d0f/ if you can move my current email that would be great but if its an issue then please use this email for invite: virusxlaroi@protonmail.com thanks guys

hello thank you but my domain was also removed with my files my domain is : niraj-stha.com.np can you please add it as my main domain. sorry for the trouble

Dear Support Team, I hope this email finds you well. I am writing to bring to your attention that I have not received the email regarding the Plesk transfer for my account. I have been eagerly anticipating the transfer and have checked my email inbox, including spam and junk folders, but unfortunately, I did not find any correspondence regarding this matter. I kindly request your assistance in resolving this issue as I am unable to login to my cpanel. Please let me know how I can proceed or if there are any additional steps I need to take. Thank you for your attention to this matter. I appreciate your support and look forward to your prompt response. Best regards username: xdwolf

thank you for lifting suspension by any chance can my brother have his 1 other account ? he is doing a project with requires remote mysql and heliohost is best for it. and not have both our account suspended if possible. thank you

Sorry but my account was suspended and i can only think of 1 reason my brother said he created multiple account and even my account was suspended which i was using for my portfolio can my account be unsuspended please i wont let him create any alt account and i am sorry that he did so but would really want my account to be unsuspended. thank you team my username is xdwolf my server was i think johnny my domain was https://niraj-stha.com.np/

thank you its working ?

I made a password projected directory with users but when i open the link to password projected directory it doesnt ask for login. it says Forbidden You don't have permission to access /pwprotectedfolder/ on this server. how do i make the password window pop up when i open this link ?

Hello, I'm writing to report an issue with the web mail service. I sent an email to a recipient but received an error message stating "Undelivered Mail Returned to Sender." I've double-checked the email address and it is correct. When I try to send a mail i get the following error. I have enabled ssl for both website and webmail. I have also enabled DKIM spam protection system inside mail settings. Could you please investigate this issue and provide a solution? Thank you for your assistance.

Dear HelioNet Support Team, I am writing to request your assistance in adding a new main domain to my HelioNet account under the username "private". The domain that I would like to add is new domain I have already have updated the nameservers to point to HelioNet. Please make this my main domain. Could you please help me with the necessary steps to add this domain to my HelioNet account as a main domain under the username "private"? I would greatly appreciate your support in this matter. Thank you in advance for your assistance. Please let me know if you require any further information from me.