MoneyBroz

Your IP was blocked in the firewall for failed IMAP logins, unblocked.

This support request is being escalated to our root admins.

Your account is corrupted. because of this we need to reset your account, do you need a backup of the account before we reset it?

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

Changed

Added

You were suspended for high load (11391 CPU usage) i unsuspended your account. Make sure to keep track of your account load at https://heliohost.org/dashboard/load/

It seems like it's supported. https://support.squarespace.com/hc/en-us/articles/4404183898125-Nameservers-and-DNSSEC-for-Squarespace-managed-domains

Solved on discord. https://discord.com/channels/398197622168616962/398538798994161664/1190170408767463534

We can see the account with just the username. The email isn't necessary.

As what wolstech said in the other topic, it can take up to 2 hours for the account to start working completely.

https://helionet.org/index/topic/58564-hh481991-unable-to-view-another-main-page/

Solved on discord: https://discord.com/channels/398197622168616962/398538798994161664/1189317247630577755

Your account is currently active, a root admin can send a password reset email if needed.

Whats your username?

Added

Unsuspended.

You were suspended for spam.

Domains added, it may take up to 2 hours for the domains to start working.

i couldn't change your main domain due to you having subdomains on that domain. i would just disable the domain in plesk by clicking the drop down menu that says active and changing it.

if you don't have another domain, i can change it to something like bawanthabe.heliohost.us or bawanthabe.helioho.st

We cannot just delete your main domain, it will need to be changed to something else. what domain would you like it to be changed to?

There's no additional charge to install what you want.

You were suspended for high memory usage (100.27GB) i unsuspended your account. Make sure to keep track of your load at https://heliohost.org/dashboard/load so you don't get suspended again.