Sn1F3rt

A root admin: https://www.helionet.org/index/user/12743-krydos/

It's been escalated to Krydos. Please wait till he replies.

I opened it for the first time on my PC...previously checked it out on mobile.

EDIT: What the hell? Previously the same page listed as Byron shared. But now it's showing the suspended page.

However I opened that site first time from my PC so it's not possible anyways that I'm gonna see a cached p page.

No need to trouble Krydos, his domain is up and working again. Check out.

It's still showing the suspended page.

No I amnt. The email arrived in spam but at least it did.

Your problem must definitely be somewhere else coz if this was the problem then nobody at HelioHost would be able to send emails to Gmail.

Gmail Issue, I saw the following here https://amp.ipaddress.com/websites/stockdiv.com - what is this heliohost2.gmail.com thing?

 

SOA Record

stockdiv.com IN SOA ns1.heliohost.org. heliohost2.gmail.com. (

2019051110 ; serial

3600 ; refresh : 1 hour

7200 ; retry : 2 hours

1209600 ; expiry : 14 days

86400 ; minttl : 1 day

)

 

 

EDIT: Not only mine ... In fact with every other domain or subdomain at HelioHost.

Based on what I see here https://www.heliohost.org/status/?u=swtester your main domain is successfully changed.

However it's queued for now and you need to wait till it's active.

EDIT: Your domain is live now.

I even checked my account status on HelioHost and it also said account not found. Now I can login without any problem. This is kinda weird..

Probably that was due to a spelling error in the username. Never mind... be happy that things got settled.

@wolstech: You mean you do not have access into that account?

See I don't know about heliohost2.gmail.com but the Softaculous script installation/uninstallation emails come from heliohost2@gmail.com.

Any connection between the two?

Neither is your hosting account suspended not is it deleted.

It's an active account and your main domain too is perfectly alright.

What exactly do you want?

There isn't any account with that username. What's your hosting account username?

Just in case you don't remember please specify your email address.

I mean his site is loading but he was talking about some sort of welcome page.

no its still not working.....the main cgi welcome page is not showing anything.

Hmm not loading for me too

Your site is working now.

i've cleared my cache and i still cant access my main domain..

Coz its queued. Waiting until Apache on Johnny restarts is the only option.

Yes it does Krydos.

I guess the max storage u can receive is 2000mb. I repeat I don't know properly.

It's been queued like another recent complaint.

Probably an Apache restart is required for the changes to occur.

Just wait for some hours... It should be automatically solved. Last time when I too was facing the same problem, it was solved the next day.

Just updated that flazepe.

Probably he did add a new domain. Last time I did, I too was getting that error if u remember.

Your account isn't suspended. What exactly are you requesting?

EDIT: If you're talking about your domain, try uploading some files into the public_html folder.