Talk Sick

Hello. Please refer to the News Section of the forums for more information: News - HelioNet Specifically: and

I took a quick look at this, this is like Cloudron, without the restrictions, but the only downside is that its more complex to setup, but it seems worth it.

Please read the News section for further information. Escalating to Krydos...

This is, unfortunately, the situation I am in ad well. I was forced to use Cloudns for my free domain and Cloudflare for my paid one. No idea why, but from what I can gather, the Hestia team didn't mess with the DNS config from vesta when they built it.

Your account couldn't be found in the backup database. Escalating to Krydos...

We are already underway in the installation process of Plesk.

What did you want your name to be changed to?

You are correct about this, I split it off. @sylvainNext time, please create a new topic. Thank you.

What is happening exactly? Is there an error?

We have decided not to approve this request. Thank you for trying to help our users.

Give one of us the link in a dm (mod or root admin) and we will look into it and approve it if we don't see anything wrong with it

All servers are going to be rebuilt. Your best bet is to download a backup and reupload either to a vps or temporary webhost

https://docs.hestiacp.com might have information regarding hestia. Take a gander once you've tried everything else.

So I did a cross check with accounts we have in the database and I DO see the account and it DOES say Archived. I, however, do not see either the username or email associated to it in the backup database. I will escalate this to Krydos.

Sent

I think I found the correct username and email, but both of what you inputted was wrong. Would you like me to send an email with the backup link to: pl*****@outlook.lv?

Did you read the news post? There is a link provided to get your backup.

Please wait for backups to be available. Watch the News section of the forum for the announcement.

Yes, Krydos will email you all of the credentials. Please post your transaction ID. Ill escalate this in the meantime.

1. Krydos sets up the VPS. He will let you know when it's finished. 2. No, only ssh, its not hard to learn and we would be more than happy to teach you how to use it. Otherwise you can install a control panel if you want ( I use Hestia). 3. If I recall correctly, it's 30 days after cancelation.

Unless Krydos has the link to the backup, there is no way to get this until Ricky's backups are made. I personally looked and rn all I see are 4 backups in the database. I would wait for Krydos to finish first.

I have no idea how the last login will work but I know nobody is gonna get archived for being past the 30 day limit while this is going on. What I'm hoping for is that the 30 day login requirements be reset for all accounts that get unarchived once this is done.

Actually when krydos is doing is copying all the accounts to Cody, and when that is done, he will fully wipe Tommy and start over with Plesk and restore the accounts.

Eventually it will be able to be downloaded via our backups system, so at this point I think it would be best to keep it archived instead of unarchiving it only to archive it again.

Please see: