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OnEnemy

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Everything posted by OnEnemy

  1. OnEnemy
    This support request is being escalated to our root admins.
  2. OnEnemy
    This support request is being escalated to our root admins. ns1.heliohost.org and ns2.heliohost.org are our nameservers.
  3. OnEnemy
    What was the IP address? Edit: looked into it further and none of the ip addresses you logged in with are blocked. Are you sure your IP is blocked? What is the error you're getting?
  4. OnEnemy
    This support request is being escalated to our root admins.
  5. OnEnemy
    This support request is being escalated to our root admins.
  6. OnEnemy
    I have already escalated this to Krydos. Please be patient, he will answer you when he comes online.
  7. OnEnemy
    Escalating this to Krydos.
  8. OnEnemy
    I think your dev subdomain is still pointed to CPanel. I'll escalate this to Krydos.
  9. OnEnemy
    There is no way to edit DNS through Plesk as of right now. It needs to be tweaked and implemented by Krydos. I will escalate this to him in the meantime.
  10. OnEnemy
    Domain changed.
  11. OnEnemy
    This support request is being escalated to our root admins. For future reference, just the transaction ID is needed.
  12. OnEnemy
    This support request is being escalated to our root admins.
  13. OnEnemy
    This support request is being escalated to our root admins.
  14. OnEnemy
    This support request is being escalated to our root admins.
  15. OnEnemy
    Main domain changed.
  16. OnEnemy
    This support request is being escalated to our root admins.
  17. OnEnemy
    This support request is being escalated to our root admins.
  18. OnEnemy
    Krydos gave me the go ahead to unsuspend you. Please find whatever it is that is causing the high load and reduce and/or remove it.
  19. OnEnemy
    It was suspended due to high load. I'll escalate this to Krydos.
  20. OnEnemy
    This support request is being escalated to our root admins.
  21. OnEnemy
    This support request is being escalated to our root admins.
  22. OnEnemy
    Domain changed. Please note that you either need to point an A record to 65.19.141.77 or use our nameservers (ns1.heliohost.org and ns2.heliohost.org) in order for your domain to start working and to be able to install SSL on the account.
  23. OnEnemy
    Reason: lfd: (imapd) Failed IMAP login. Please make sure you don't have a rouge email client trying to login to your mail Unblocked. Give it about 10 minutes to take effect.
  24. OnEnemy
    If this occurs often, ill have a root admin look into it. What is the IP?
  25. OnEnemy
    The domain has been changed to wbby.heliohost.us. It should take within the next hour but give it up to 24 hours if not.
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