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OnEnemy

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Everything posted by OnEnemy

  1. I think this was merged.
  2. Lily is a windows server. If you have applications that need a windows server, then Wolstech can help you. Otherwise Tommy is the best server
  3. This support request is being escalated to our root admins.
  4. Unblocked. Make sure you input the correct username and password. If you need to reset the password, you can in CPanel. Its under the Files category with the tab named FTP Accounts
  5. That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
  6. This support request is being escalated to our root admins.
  7. IP blocks are usually done when the password is incorrect multiple times. Your average firewall on a server should achive this. Logging into main login page is to prevent being marked as inactive/archived.
  8. Unblocked. Make sure your email client has the correct username and password.
  9. Unblocked. Make sure you know your username and password for your FTP account. There is a FTP Accounts in Cpanel where you can reset the password if you forgot it.
  10. You had Invision Forums on your account. Can you prove you own it? Its pretty pricy, so you can understand why we would question its legitimacy on free hosting.
  11. You where suspended for multiple accounts, again. Root admins will need to officially respond, but from what I understand, an unsuspension is not possible. You may need to find other hosting.
  12. This support request is being escalated to our root admins.
  13. Closing due to inactivity. Edit: Made a mistake. Got corrected. Thread reopened. My apologies.
  14. Ioncube extension cannot be installed on free hosting due to a history of abuse. If you'd really need that extension, you can always consider buying a VPS: https://www.heliohost.org/vps
  15. Please see: https://www.helionet.org/index/topic/41811-answered-git-version-control/
  16. Your account is currently Archived. Escalating to root admins to unarchive....
  17. This support request is being escalated to our root admins.
  18. appfb has been unsuspended.
  19. Googled "What is Git Version Control in Cpanel?" and this was my first result: https://www.hostgoi.com/blog/cpanel-git-version-control-introduction.html#:~:text=cPanel%20has%20introduced%20a%20new%20feature%20called%20Git,fairly%20new%20feature%20for%20the%20average%20cPanel%20user. Note to self: Either change name to Alexa or invest in interactive tech and rename it "Jenova"
  20. Your account was archived because you haven’t signed in for more than 30 days. In the future, please make sure you login within 30 days of your last login and login at https://heliohost.org/login or it may not count. Escalating to our root admin to get it unarchived...
  21. Username is actually: genzaj Reason: Causing high server load. I have unsuspended your account. As a result, please watch your load and correct any code that may be causing the load. If you need further assistance, I'll be happy to escalate this request.
  22. VPS are monthly. $4/month minimum gets you: 2 CPU, 1GB RAM and 50GB disk space. Edit: sorry, scratch that. Fundraiser right now will give you 2 CPU, 2GB Ram and 50GB Disk Space. And if you pay 6 months in advanced, you get 10% the price. So $3.60 a month
  23. Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.
  24. This support request is being escalated to our root admins.
  25. To my knowledge, captioning a video isnt against any rule. Ive seen tons of people caption videos on youtube, that isnt even their content, as parody. Take what I say with a grain of salt tho, as it would be wise to consult an attorney first if you really feel this would be against the law.
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