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OnEnemy

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Everything posted by OnEnemy

  1. This support request is being escalated to our root admins.
  2. This support request is being escalated to our root admins.
  3. I have already escalated this to Krydos. Please be patient, he will answer you when he comes online.
  4. Escalating this to Krydos.
  5. I think your dev subdomain is still pointed to CPanel. I'll escalate this to Krydos.
  6. There is no way to edit DNS through Plesk as of right now. It needs to be tweaked and implemented by Krydos. I will escalate this to him in the meantime.
  7. Domain changed.
  8. This support request is being escalated to our root admins. For future reference, just the transaction ID is needed.
  9. This support request is being escalated to our root admins.
  10. This support request is being escalated to our root admins.
  11. This support request is being escalated to our root admins.
  12. Main domain changed.
  13. This support request is being escalated to our root admins.
  14. This support request is being escalated to our root admins.
  15. Krydos gave me the go ahead to unsuspend you. Please find whatever it is that is causing the high load and reduce and/or remove it.
  16. It was suspended due to high load. I'll escalate this to Krydos.
  17. This support request is being escalated to our root admins.
  18. This support request is being escalated to our root admins.
  19. Domain changed. Please note that you either need to point an A record to 65.19.141.77 or use our nameservers (ns1.heliohost.org and ns2.heliohost.org) in order for your domain to start working and to be able to install SSL on the account.
  20. Reason: lfd: (imapd) Failed IMAP login. Please make sure you don't have a rouge email client trying to login to your mail Unblocked. Give it about 10 minutes to take effect.
  21. If this occurs often, ill have a root admin look into it. What is the IP?
  22. The domain has been changed to wbby.heliohost.us. It should take within the next hour but give it up to 24 hours if not.
  23. This support request is being escalated to our root admins.
  24. This support request is being escalated to our root admins.
  25. This support request is being escalated to our root admins.
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