Ashoat

Claire: your domain seems to be working fine. Remember, it takes up to 24 hours for a domain to come online. Okay, I am out of ideas for the "owned by another user" issue. I've contacted cPanel support - they should get back to us soon on this one.

worldhello, chrisathelios: Okay, I'm going to try the same thing I've been doing before. This time, though, please check Server Load before you add the domain and make sure it is below 4. You can do this under Service Status on the left panel of your cPanel.

You deleted your Postinfo.html file. Check here for more information.

worldhello, Master Bogdan: try again now. benoos, chrisathelios: can you guys recount exactly what you do each time I fix the issue? Are you trying to register the domains twice? If so, what message do you get the first time?

Okay, I've granted both of you guys dedicated IPs.

No problem

Okay, I see your point. I've changed the CNAME record.

Please try (yet) again.

Glad the problem is solved.

No worries

chrisathelios, benoos: try again now.

Mmhmm - should be 24 hours. Okay, try now.

1) I just logged in to your cPanel and the database updated. How have you been logging in? (From what URL, etc.) 2) I am seeing emails in your inbox. Are you seeing any?

There is a Simple DNS Zone editor in cPanel, no? Doesn't that work?

Okay, I'm contacting cPanel on this one. EDIT Never mind, I actually figured it out. I'll fix it up in a few hours. EDIT andrewq2, chrisathelios, benoos, rusboy: try now.

It looks like you have a 500 error, but Django is catching it. Try looking at Django's error logs.

What emails are you sending to?

andrewq2, chrisathelios, benoos: I've tried something new. I think you should be able to add your domains now. serkan: the nameservers for that domain aren't pointed to HelioHost. Do you actually own the domain?

Okay, I've installed it.

What error are you getting?

[Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] mod_wsgi (pid=17292): Exception occurred processing WSGI script '/home/jojuri/public_html/dispatch.wsgi'., referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] Traceback (most recent call last):, referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] File "/home/jojuri/public_html/dispatch.wsgi", line 9, in application, referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] return _application(environ, start_response), referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] File "/usr/lib/python2.4/site-packages/django/core/handlers/wsgi.py", line 230, in __call__, referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] self.load_middleware(), referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] File "/usr/lib/python2.4/site-packages/django/core/handlers/base.py", line 33, in load_middleware, referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] for middleware_path in settings.MIDDLEWARE_CLASSES:, referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] File "/usr/lib/python2.4/site-packages/django/utils/functional.py", line 269, in __getattr__, referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] self._setup(), referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] File "/usr/lib/python2.4/site-packages/django/conf/__init__.py", line 40, in _setup, referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] self._wrapped = Settings(settings_module), referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] File "/usr/lib/python2.4/site-packages/django/conf/__init__.py", line 75, in __init__, referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] raise ImportError, "Could not import settings '%s' (Is it on sys.path? Does it have syntax errors?): %s" % (self.SETTINGS_MODULE, e), referer: http://www.jj-it-services.de/ [Sun Feb 21 15:27:06 2010] [error] [client 195.3.248.50] ImportError: Could not import settings 'settings' (Is it on sys.path? Does it have syntax errors?): No module named settings, referer: http://www.jj-it-services.de/

Unfortunately, our server load often spikes. During this time you will get 500 errors, and there's not much we can do to avoid this. We'll do our best to keep server load down.

Okay, you're definitely confusing me. You mentioned court documents. Have you been sued before? If so, what were the charges?

You posted this earlier:

You're thinking of mod_userdir, and unfortunately we have it disabled.