Ashoat

Your nameservers are not configured correctly. Please use: ns1.heliohost.org ns2.heliohost.org

Okay, try signing up again now.

I can't find your account in the database. Have you recently received an email about a failed signup?

Is it working now?

I'm a little confused. Do you want to run your website on HelioHost, or elsewhere?

Hello all, Please just signup again. The issue that caused that problem was temporary.

Because they don't have almost 10,000 accounts. It's a scalability issue.

OK, this time the cPanel developers tried a fix to our problem that ended up causing even more issues. Again, I'll keep you guys posted as I work on Stevie's issues.

What is your domain?

We don't formally offer paid hosting, but we can probably arrange something with PayPal donations. How much traffic/space are you looking for?

Try signing up again at http://www.heliohost.org/. Everything should be fine now

This is not a question about HelioHost. Moving...

URL issue fixed. Please try to sign up again now.

Just sign up again with the exact same details you signed up at the start with

This time, the culprit is open file limits. There are now so many accounts that Linux is preventing Apache from loading every account's domain log. I have currently disabled domain logs, which will result in stat programs not working. I'm currently working on this issue. Thanks for staying with us.

Try using a backup from cPanel, although I can't guarantee it'll work. If you have access to WHM, you can transfer accounts. Let your host know your username, password, and that you are hosting at HelioHost and they should be able to handle it.

Please PM me your username, domain, current email, and the email you want to switch to.

Please wait another 24 hours.

I think he's talking about his grammar in signing up Peter: Wizard is right - the 404 is normal, just wait 24 hours and everything should be fine

1) No. 2) What do you mean by "server clusters"? Do you mean redunancy for failover? Or service isolation? Either way, the answer is not in the near future. 3) We don't neccessarily have one, but we ask that you keep it reasonable. Accounts with databases larger than 250mb will be suspended. Do you have an existing site that you are trying to transfer? If so, what is your database size?

You shouldn't be able to "decrypt" your certificate - it is one-way. Where did you get your SSL certificate from? Ask them about it.

You have to wait at least 24 hours for DNS propagation before your nameserver changes will be reflected by your ISP.

Your account should be active in another 24 hours.

Your account has been deleted. Please make sure you read the directions next time.

Everything should be OK in another 24 hours.