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Ashoat

Chief Financial Officer
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Everything posted by Ashoat

  1. Actually, we can grant you a dedicated IP. HelioHost is pretty much the only free host that does this. Yes, we're awesome. Do you still want to drop the account?
  2. There is something wrong with your certificate. Please contact your certificate provider and ask them how to install their certificate in a cPanel environment.
  3. Your domain seems to be active and pointed to HelioHost. You should be fine.
  4. What email did you use to signup? Was it a Hotmail address?
  5. They are the same.
  6. Please give me the URL and path to the .aspx file in question and I'll take a look.
  7. Ashoat

    co.cc probs

    Don't use URL forwarding. Set your domain's nameservers to: ns1.heliohost.org ns2.heliohost.org
  8. Yes, you can host an unmetered number of domains from a single account
  9. The signup script is very clear about only allowing one account per user. You need to add your .CO.CC domain as a Parked Domain under your original account. Were you able to successfully create two accounts, or did you get an error when you were creating the second one?
  10. OK, should be installed now.
  11. Uhm, yeah you do. How are we supposed to know what account your new domain is associated with? You need to add your domain under "Parked Domains" in your cPanel.
  12. Most of your space is being taken by a "preview2.swf" file in your public_html folder. Your MediaWiki is also taking a good bit of space, and so is the "_private" folder. Altogether, you are using 290mB of space, which is above your allocated 250mB.
  13. Make sure you type your username in lowercase.
  14. You are reusing the same IP for a single account. We only allow one account per person.
  15. What is your HelioHost username? I'll check how close your account is to being created. And what is this about being unable to change nameservers? You must have explained the problem vaguely to the GoDaddy tech. Changing nameservers is easy - just go to your Domain Manager panel, select the domain, and go to the nameservers tab.
  16. Please make a separate topic, kvhc128. Joe: you have been granted a dedicated IP.
  17. Ashoat

    MEGA Downtime

    So do I.
  18. Ashoat

    MEGA Downtime

    This time we had trouble increasing the size of a partition on the disk that was getting full. On the bright side, stability should be increased. And I am going to move HelioHost and HelioNet to a separate server sometime soon.
  19. Ugh, Hotmail blocks HelioHost. Put us on the allow list, and try again.
  20. What is your HelioHost username?
  21. Yes, and yes
  22. Ashoat

    Even MORE Downtime

    The server is still playing catch-up, and most likely will be doing so until the end of this week.
  23. Ashoat

    Even MORE Downtime

    Hopefully, temporary.
  24. Ashoat

    Foward Emails.

    There is a feature in your cPanel called "Forwarders". Use that.
  25. Post a thread requesting a dedicated IP.
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