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Unfortunately, I am quite sure it is not possible, but either way, the definitive answer should be set by our root admins. This support request is being escalated to our root admins. Edit: As an alternative, you could request a free eu.org "domain" at https://nic.eu.org/. They do take a while to approve domain requests (all process is manually verified by a person) but it will effectively give you an address that you can host its DNS anywhere[1] you want and use it on your HelioHost account as well. E.g. https://kairion.eu.org/. [1] I would recommend Cloudflare, Hurricane Electric Hosted DNS, or deSEC.

i don't think that is possible.

Hi @Raven, Could you please share your username and email address with us so we can check your registration info? You can send them to me via PM. That way, your email address will not become publicly available.

This support request is being escalated to our root admins.