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Less than 24 hours later we have already managed to negotiate and sign a contract with Plesk that is even better than the one we had with cPanel. It's going to be a lot of work to rebuild everything with Plesk, but in the long run this will be a good thing to get rid of cPanel. Plesk can run on Windows and Linux so we will be able to offer a unified system that includes all of our existing Linux servers as well as our Windows server Lily. Since Lily will have a real control panel it will make it much easier to create an account on her and give easy access to many more people to develop their websites for free using Microsoft's ASP.NET. Plesk is excited to be given the opportunity to supply the control panel that we use to provide much needed assistance to thousands of students, the underprivileged, and small businesses around the world that cannot afford to pay for hosting. Part of the contract includes our permission for Plesk to feature our logo, our mission, and our success stories on their website. Honestly, we couldn't have even hoped for something more perfect than this. It's going to take some time to get everything switched over though. Now that we have a new contract for a control panel our next highest priority will be backing up everyone's account. Then we will wipe Tommy and rebuild him using Plesk, and begin restoring accounts. After that will be Ricky, and Johnny. In the meantime you might consider a VPS to keep your site online using the same domain that you have now. You can find the VPS signup page at https://www.heliohost.org/vps/ Let us know if you have any questions or need help with anything during this painful transition. Thanks for being a member of the HelioHost community.

A few hours ago, with absolutely no prior warning, cPanel unexpectedly revoked all of our licenses, and are now trying to charge us over $17,000 per year to renew them. Obviously since we're a non-profit funded by donations we don't have anywhere near that money to pay their ransom. If you try to log in to cPanel it will give you errors and not let you log in. It looks like FTP is still working though so we strongly recommend you log in and recover your files that way while you still can. We've been a faithful cPanel license holder since 2005, and over the past 16 years we haven't had any issues with them at all until today. Our servers are all inexorably intertwined with cPanel/WHM and all the customizations and systems we've written over the years are worthless without cPanel. We're not entirely sure what we're going to do at this point. EDIT: Please read this next

Would a OpenSource solution Webmin or Zpanel could work with heliohost on the long run, if you need help to migrate system, I can join the admin team if necessary, Also as I am not anymore in California, I am operating in the CEST time zone, that might help to do work around the clock ! +Michel

I am pretty sure that this is not the end