[HH#393257] Tommy package purchase

[HelioHost]

Username: digitalmiraj, Server: Johnny, Main domain: pm.digitalmiraj.com

Dear Heliohost team,

Last night i purchase Heliohost 2GB , Tommy package for $6, i'm waiting for
my account credentials
and i'd like to add following domains to my accounts

---
pm.digitalmiraj.com
smm.digitalmiraj.com
---

regards
Samiru

[wolstech]

Do you have the transaction ID of the donation so I can check on this manually for you?

It likely didn't send automatically since the system thinks you already have a Johnny account.

[HelioHost]

sorry i dont, i just made a $6 debit card payment and it said thanks like
message
my saved details there as follows,

digitalmiraj.com@[removed]
[removed]

please check

regards
Samiru Samarakoon


On Tue, Jul 23, 2024 at 3:49?PM HelioHost Support
wrote:

> Do you have the transaction ID of the donation so I can check on this
> manually for you? It likely didn't send automatically since the system
> thinks you already have a Johnny account.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=61374
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>@heliohost.org>
 

Edited July 24, 2024 by wolstech
Remove personal info

[wolstech]

I've passed this onto someone who can look for the donation for you. Once he checks for the donation we'll send you an invite.

[wolstech]

The donation is good, but can you send us a different email address for the Tommy account? The one you donated from is attached to the broken Johnny account so cannot be used for Tommy.

[HelioHost]

if you can delete that Johny account and add the digitalmiraj@(removed)
to new tomy account .it is totally okay

incase if you cant do so
Please add to this email account
--
hello@(removed)

regards


On Wed, Jul 24, 2024 at 7:06?PM HelioHost Support
wrote:

> The donation is good, but can you send us a different email address for
> the Tommy account? The one you donated from is attached to the broken
> Johnny account so cannot be used for Tommy.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=61374
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>@heliohost.org>
 

[wolstech]

We can't currently delete Johnny account due to the corruption, so I've sent an invite to the second email address provided