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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] new domain

    By juanmartinhoyosc,   
    • 1 reply
    • 371 views

  2. Add domain

    By bwiremanuel,
    • 1 reply
    • 363 views

  3. [Solved] add a domain

    By guessthecase501,
    • 1 reply
    • 491 views

  4. [Solved] Add a domain

    By fezkade66,
    • 1 reply
    • 464 views

  5. [Solved] Please add a new domain to my Hosting account.

    By hughdawson,
    • 1 reply
    • 436 views

  6. [Solved] Please add a new domain

    By dhna,
    • 1 reply
    • 373 views

  7. [Solved] Remove current domain and add new

    By lubdhak9,   
    • 5 replies
    • 858 views

  8. add domain

    By diggingforce,
    • 1 reply
    • 337 views

  9. [Solved] Add a domain

    By msbsurfi,   
    • 1 reply
    • 457 views

  10. Can you install Inkscape in Free hosting

    By msbsurfi,
    • 4 replies
    • 612 views

  11. [Solved] Kindly add my Domain ASAP. Thanks

    By alkhanmuscatfina,
    • 1 reply
    • 357 views

  12. Delete Account

    By python75,
    • 1 reply
    • 349 views

  13. [Solved] Account reset

    By hase027,
    • 1 reply
    • 389 views

  14. SSL / DNS question

    By robertk1997,
    • 1 reply
    • 429 views

  15. [Solved] I NEED TO ADD MY DOMAIN NAME ASAP.

    By alkhanmuscatfina,
    • 1 reply
    • 433 views
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