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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,537 topics in this forum

  1. [Solved] VPS56 would like a fresh operating system

    By amontero,
    • 1 reply
    • 269 views

  2. Strange behavior in my Node.js application (Tommy2)

    By thiagoenca,
    • 10 replies
    • 448 views

  3. Github Project integration with HelioHost

    By thiagoenca,
    • 1 reply
    • 333 views

  4. [Solved] Unable to login to Tommy for 5 days...

    By matteo85,
    • 3 replies
    • 370 views

  5. [Solved] PostgresSQL is not bringing the data

    By thiagoenca,
    • 0 replies
    • 231 views

  6. [Solved] Change main domain

    By rosarioruiz,
    • 1 reply
    • 373 views

  7. [Solved] Reactivate suspended account

    By svd500,
    • 3 replies
    • 359 views

  8. [Solved] change main domain

    By herrerapoch,
    • 2 replies
    • 259 views

  9. [Solved] Change main domain

    By mateusfmello,
    • 1 reply
    • 235 views

  10. [Solved] addon domain

    By fbmw@bk.ru,
    • 2 replies
    • 298 views

  11. missing a donation

    By fbmw@bk.ru,
    • 5 replies
    • 392 views

  12. [Solved] Inquiry on my account Login

    By seintitus,
    • 1 reply
    • 339 views

  13. [Solved] Request for Plesk movement as a donor

    By renn,
    • 2 replies
    • 294 views

  14. change domain

    By itismedavid,   
    • 3 replies
    • 332 views

  15. [Solved] add sub domain

    By uaiimid,
    • 5 replies
    • 448 views
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