Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. laravel install

    By visionm,
    • 1 reply
    • 561 views

  2. [Solved] Permission Denied for Schedule Task Page 1 2

    By shazee09,
    • 21 replies
    • 2.8k views

  3. [Solved] Add custom domain

    By dxmucamba,   
    • 1 reply
    • 565 views

  4. [Solved] Remove domain

    By carloceli23,
    • 4 replies
    • 766 views

  5. Question regarding domains registered on my hosting (b3t0r0ck)

    By b3t0r0ck,
    • 1 reply
    • 458 views

  6. [Solved] Revert Domain Request

    By streetartlist,
    • 1 reply
    • 468 views

  7. [Solved] I would like to add another domain

    By frncszxc,   
    • 1 reply
    • 520 views

  8. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 511 views

  9. [Solved] Add a second Domain

    By pokemonwawi,
    • 1 reply
    • 572 views

  10. [Solved] add a new domain to my hosting - my user is (b3t0r0ck)

    By b3t0r0ck,
    • 1 reply
    • 488 views

  11. [Solved] Suspicious Login Detected

    By pokemonwawi,   
    • 1 reply
    • 605 views

  12. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 480 views

  13. [Solved] Add a domain

    By zdsa,
    • 1 reply
    • 515 views

  14. [Solved] Add new domain

    By talesaz,
    • 1 reply
    • 565 views

  15. [Solved] Hey admin could you please add this domain

    By taskinraja01,
    • 1 reply
    • 442 views
×
×
  • Create New...