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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Freetype and PHP

    By haumohio,
    • 0 replies
    • 936 views

  2. Don't seem to have an account

    By Oatmeal,
    • 0 replies
    • 1.1k views

  3. Waiting to try my hand plesk

    By fuzmic,
    • 0 replies
    • 909 views

  4. Google applications and Heliohost

    By tomas,
    • 0 replies
    • 1k views

  5. [Solved] Please Drop All Databases

    By WebHelper,
    • 0 replies
    • 464 views

  6. Implement .war File

    By mpratik,   
    • 0 replies
    • 1.9k views

  7. HelioHost Account Queued

    By will_fire,
    • 0 replies
    • 892 views

  8. [Solved] Yet Another Blocked Domain Parking Issue...

    By wixty,   
    • 0 replies
    • 891 views

  9. my domain conflict with your system

    By heikaleng,
    • 0 replies
    • 837 views

  10. Broken Mysql Tables

    By armitaage,
    • 0 replies
    • 675 views

  11. [Solved] Sql Error

    By fotf,
    • 0 replies
    • 437 views
    • fotf
    • fotf

  12. [Solved] /etc And /tmp Disappeared After Frontpage Extensions Removal

    By Ṷpnor,   
    • 0 replies
    • 628 views

  13. Mail Server Down???

    By Quantum Media LLC,
    • 0 replies
    • 922 views

  14. Account Suspend

    By vasutech,
    • 0 replies
    • 881 views

  15. Stevie Mysql Database Problem, Db Exists, But Not Exists

    By cma,
    • 0 replies
    • 648 views
    • cma
    • cma
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