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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9949 topics in this forum

  1. Password Reset

    By darnell,
    • 0 replies
    • 435 views

  2. [Inactive] Subdomain Not Being Removed

    By xtreme,
    • 0 replies
    • 955 views

  3. Wordpress Error, Can't Select Database

    By bjarne,
    • 0 replies
    • 466 views

  4. Multiple Account Request

    By Ultie0,
    • 0 replies
    • 649 views

  5. [Solved] Please Delete Helionet Account

    By Guest artfultrillium,   
    • 0 replies
    • 763 views
    • Guest
    • Guest

  6. My Sql Down

    By DAKSH101,
    • 0 replies
    • 512 views

  7. Request python library: pagekite or pytunnel or anything for reverse tunnel.

    By hugodec,
    • 0 replies
    • 326 views

  8. [Solved] Subdomain / Invisible Dns Record Problems

    By christuart,   
    • 0 replies
    • 804 views

  9. [Solved] Locked Out

    By Ookma-Kyi,
    • 0 replies
    • 465 views

  10. Mail Issue

    By benzeb666,
    • 0 replies
    • 614 views

  11. [Solved] Outlook 2007

    By jorgend,
    • 0 replies
    • 695 views

  12. Ftp Not Working In Net2Ftp

    By Guest Marko30,
    • 0 replies
    • 496 views
    • Guest
    • Guest

  13. Cannot Run Ruby On Rails Application Server

    By ejweb,
    • 0 replies
    • 575 views

  14. 10 Hour Delay To Squirrelmail

    By mariusm98,
    • 0 replies
    • 653 views

  15. [Solved] ssl cert missing

    By nyten,
    • 0 replies
    • 839 views
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