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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. [Solved] Cannot Access Cpanel Or Ftp

    By aulc1344,
    • 0 replies
    • 595 views

  2. [Solved] Unable to login with that username and password

    By ibrahimserhat,
    • 0 replies
    • 547 views

  3. [Solved] Got blocked due to too much login attempts

    By thofficial,
    • 0 replies
    • 210 views

  4. Email Not Sending

    By jedirogue,
    • 0 replies
    • 475 views

  5. Cpanel Login / Password Reset Not Working

    By Whirligig231,
    • 0 replies
    • 559 views

  6. Remote Mysql Access Denied C# App

    By shyamal,   
    • 0 replies
    • 1.2k views

  7. Move domain from Tommy

    By thimk,
    • 0 replies
    • 569 views

  8. problem with my account (resolved)

    By Gerardo,
    • 0 replies
    • 904 views

  9. Account Activation & Wordpress ?,

    By Byron,
    • 0 replies
    • 982 views

  10. Transfer of domain to Heliohost

    By drg,
    • 0 replies
    • 958 views
    • drg
    • drg

  11. Imagick Class Request (again)

    By Byron,
    • 0 replies
    • 979 views

  12. [Solved] Addon Domains Not Showing In Cpanel

    By stgeorge,   
    • 0 replies
    • 2.9k views

  13. [Solved] Can't Run Jsp On Server

    By hongphu,
    • 0 replies
    • 569 views

  14. Content Sync Problem?

    By akettlet,
    • 0 replies
    • 464 views

  15. Microweber Install (Softaculous)...

    By skullys,
    • 0 replies
    • 616 views
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