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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. Stevie Slowness

    By devil103,   
    • 1 reply
    • 1.9k views

  2. Stevie Still Down?

    By Kli,
    • 2 replies
    • 1.3k views

  3. Stevie Timeout

    By noatakzak,
    • 12 replies
    • 3.2k views
    • Guest
    • Guest

  4. Stevie To Tommie

    By azmender22,   
    • 10 replies
    • 2.5k views
    • c2s
    • c2s

  5. Stevie To Tommy

    By robev,
    • 3 replies
    • 3k views

  6. Stevie To Tommy

    By databei,
    • 7 replies
    • 1.8k views

  7. Stevie To Tommy

    By bdistler,
    • 6 replies
    • 1.3k views

  8. Stevie To Tommy

    By peakwest2,
    • 8 replies
    • 1.4k views

  9. Stevie To Tommy

    By misc314,
    • 2 replies
    • 835 views

  10. Stevie To Tommy

    By Blazeweb,
    • 3 replies
    • 1k views

  11. Stevie To Tommy

    By tarock2,
    • 3 replies
    • 2.3k views

  12. Stevie To Tommy

    By jontron,
    • 1 reply
    • 759 views

  13. Stevie To Tommy Domain Names

    By eggcite,
    • 2 replies
    • 932 views

  14. Stevie To Tommy Move

    By brooc2,
    • 3 replies
    • 868 views

  15. Stevie To Tommy Please

    By sneaky,
    • 2 replies
    • 1k views
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