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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10092 topics in this forum

  1. [Solved] Reset To Original Heliohost Domain

    By Excalibur,
    • 1 reply
    • 831 views

  2. [Solved] Please Deploy My War File

    By gagrwl,   
    • 1 reply
    • 1.1k views

  3. [Solved] Deploy My War File

    By tpmathewnbr,
    • 1 reply
    • 588 views

  4. [Solved] Server Move Request

    By toxeia,
    • 1 reply
    • 724 views

  5. [Solved] Change main domain

    By mth5,
    • 1 reply
    • 687 views

  6. [Solved] Reset my account

    By Emmanuel bwire,
    • 1 reply
    • 478 views

  7. [Solved] Domain Add

    By samsite2,
    • 1 reply
    • 429 views

  8. [Solved] Non tld domain/subdomain

    By jhay0719,
    • 1 reply
    • 147 views

  9. DNS Server names

    By integrable,
    • 1 reply
    • 1.5k views

  10. Change Main Domain Name

    By karibeer,
    • 1 reply
    • 1.1k views

  11. [Inactive] Error Whilst Sending Mail (Smtp Error 451)

    By baxter,
    • 1 reply
    • 756 views

  12. Suggestion To Upgrade Your Own Website Php And Mysql Version

    By paladox2014,
    • 1 reply
    • 544 views

  13. [Solved] Request for deploy

    By softlab,   
    • 1 reply
    • 1.3k views

  14. Request for Space Increase

    By foodfor,
    • 1 reply
    • 650 views

  15. [Solved] I can't login to my website

    By etravel,
    • 1 reply
    • 805 views
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