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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] How to find parked domains

    By ifwi4,
    • 1 reply
    • 493 views

  2. [Solved] Add main domain savingsandtax.com

    By spforsom,   
    • 1 reply
    • 399 views

  3. LIST OF DOMAINS TO DELETE, please

    By jeffersonmidei,
    • 1 reply
    • 248 views

  4. Just spent 25 helions on what?

    By topgun23,
    • 1 reply
    • 1.6k views

  5. [Solved] What Happens With Johnny!?

    By isabsent,
    • 1 reply
    • 968 views

  6. [Solved] Can't Access Website

    By slocum,
    • 1 reply
    • 661 views

  7. [Solved] Stevie Server Offiline

    By paladox2014,
    • 1 reply
    • 650 views

  8. Request Deployment War

    By camyth7,
    • 1 reply
    • 556 views

  9. [Solved] Please delete this forum account

    By Guest ehf,
    • 1 reply
    • 644 views

  10. [Solved] My account keeps shutting for inactivity, over and over

    By esn024,
    • 1 reply
    • 908 views

  11. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 922 views

  12. [Solved] delete my account

    By rmersive,
    • 1 reply
    • 443 views

  13. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 501 views

  14. [Solved] Start Over

    By madisonwirtanen,
    • 1 reply
    • 393 views

  15. [Solved] Add new domain to account

    By wethenorth,
    • 1 reply
    • 448 views
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