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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,003 topics in this forum

  1. HelioHost Server Monitor (created by Piotr GRD) 1 2 3

    By Piotr GRD,
    • 44 replies
    • 40.9k views

  2. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 10.2k views

  3. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 2.3k views

  4. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 4.8k views

  5. Update DNS Record

    By blesd,
    • 2 replies
    • 53 views

  6. Website is frequently down

    By xcrow,
    • 1 reply
    • 18 views

  7. [Solved] ACCOUNT RESET

    By bb,
    • 1 reply
    • 44 views

  8. [Solved] Add a domain

    By zdsa,
    • 3 replies
    • 68 views

  9. [Solved] Very slow website load and Error 503 almost every time

    By jotaj92,
    • 10 replies
    • 219 views
    • tdm
    • tdm

  10. AbanteCart not working

    By adriannaranjor94,
    • 4 replies
    • 86 views

  11. [Solved] add subdomain to my account

    By chrisohps,
    • 1 reply
    • 49 views

  12. Transfer old emails from other hosting

    By chrisohps,
    • 4 replies
    • 130 views

  13. I wanna transfer my domains

    By chekavokolyan,
    • 1 reply
    • 66 views

  14. [Solved] Change DNS Records

    By zdsa,
    • 1 reply
    • 54 views

  15. dosprn.com regularly becomes unavailable

    By dosprn,
    • 1 reply
    • 52 views
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