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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

  1. [Solved] Change of email

    By dj123w1,
    • 1 reply
    • 544 views

  2. [Solved] Add Domain

    By novadiagnostics,
    • 1 reply
    • 682 views

  3. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 535 views

  4. [Solved] Delete Account Vcosic

    By vcosic,
    • 1 reply
    • 489 views

  5. [Solved] I want to reset my account

    By zxcizc,
    • 1 reply
    • 407 views

  6. Remove a custom domain

    By pelzomg,   
    • 1 reply
    • 340 views

  7. [Solved] Add domain

    By codecreature,   
    • 1 reply
    • 417 views

  8. [Solved] add domain

    By theskyempty,
    • 1 reply
    • 195 views

  9. Can't access Bank

    By surfcss,
    • 1 reply
    • 1.6k views

  10. Bandwidth Request

    By Abhishek Kandoi,
    • 1 reply
    • 1.3k views
    • JcX
    • JcX

  11. Outbound Mail IP?

    By Jamesking56,
    • 1 reply
    • 2.1k views

  12. [Solved] Help! I'm Not Getting My Mail.

    By lisanet,
    • 1 reply
    • 694 views

  13. [Solved] Heliohost.org Typo

    By Ice IT Support,
    • 1 reply
    • 801 views

  14. [Inactive] Email Access

    By syncr,   
    • 1 reply
    • 1.4k views

  15. Firewall Block...

    By skullys,
    • 1 reply
    • 538 views
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