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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9952 topics in this forum

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    By 5ervant,   
    • 1 reply
    • 1.9k views

  2. Reset Password

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    • 1 reply
    • 684 views

  3. [Solved] Please Deploy My War File.

    By vaninf,   
    • 1 reply
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  4. Mysql Remote Access

    By etfu,
    • 1 reply
    • 716 views

  5. T212 Python 500 Error

    By t212,
    • 1 reply
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  6. [Solved] Starting over

    By pkmichal,
    • 1 reply
    • 817 views

  7. [Solved] Please reset my password

    By asterwind,
    • 1 reply
    • 493 views

  8. Reset password for Heliohost

    By drashko,
    • 1 reply
    • 480 views

  9. [Solved] Please rename the site for me

    By devashraf,   
    • 1 reply
    • 443 views

  10. Reset my Account

    By broglie4844,
    • 1 reply
    • 256 views

  11. [Solved] Reset Account Request

    By fabrizziofabiano,
    • 1 reply
    • 203 views

  12. [Solved] I added funds to my Morty account

    By mgmason,
    • 1 reply
    • 174 views

  13. 505 Internal Server Error

    By Mghz,
    • 1 reply
    • 1.2k views

  14. I'm sure 500 error

    By rarescum,
    • 1 reply
    • 944 views

  15. [Solved] Cannot Access My Site Innov8.heliohost.org

    By norencet,   
    • 1 reply
    • 1.3k views
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