Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Add domains

    By gledisonsouza,
    • 1 reply
    • 53 views

  2. Main domain

    By Eloy,
    • 1 reply
    • 1k views

  3. [Solved] Queued Domain Change

    By bhadley,
    • 1 reply
    • 840 views

  4. [Solved] 301 Moved Permanently.

    By djalmabright,
    • 1 reply
    • 925 views

  5. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 517 views

  6. [Inactive] Open Udp Ports And Perl Scripts

    By unnk,
    • 1 reply
    • 771 views

  7. Server Transfer Issue

    By chinnuabhi,
    • 1 reply
    • 711 views

  8. Database Is Missing

    By keslar,
    • 1 reply
    • 590 views

  9. [Solved] Request Asp On Tommy

    By albrox,   
    • 1 reply
    • 1.5k views

  10. [Solved] Request To Deploy Java Web Service .war

    By macencio,   
    • 1 reply
    • 1.6k views

  11. [Solved] Account inaccessible

    By dudakaos,
    • 1 reply
    • 590 views

  12. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 805 views

  13. [Solved] change domain

    By mauriciohincapiediaz,
    • 1 reply
    • 546 views

  14. [Solved] Directory List and more ...

    By d3v123,   
    • 1 reply
    • 1.1k views

  15. [Solved] Secondary domain

    By Guest DmC,
    • 1 reply
    • 501 views
×
×
  • Create New...