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Customer Service

If you're a customer with a problem, you've come to the right place!

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Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. start from scratch

    By stywerty,
    • 1 reply
    • 43 views

  2. My username is khokhma and i would like myaccount to be deleted

    Topic was moved to forum Escalated Requests

  3. Accound deletion

    Topic was moved to forum Escalated Requests

  4. Request for Python module

    Topic was moved to forum Escalated Requests

  5. no access whatsoever

    By neptunus,
    • 1 reply
    • 33 views

  6. [Solved] Addon Domain Request

    By ismailserin,
    • 2 replies
    • 32 views

  7. [Krydos] Impossible to log onto the CP

    Topic was moved to forum Escalated Requests

  8. [Krydos] Cancel subscription

    Topic was moved to forum Escalated Requests

  9. [Krydos] Email not sending or deleting

    Topic was moved to forum Escalated Requests

  10. [Krydos] library for python

    Topic was moved to forum Escalated Requests

  11. Need to install Postgis extension with remote access to Postgres Database

    Topic was moved to forum Escalated Requests

  12. Add a subdomain

    Topic was moved to forum Escalated Requests

  13. Delete both my Johnny account and Helionet account

    Topic was moved to forum Escalated Requests

  14. [Krydos] Custom domain

    Topic was moved to forum Escalated Requests

  15. [Krydos] SFTP access for new account

    Topic was moved to forum Escalated Requests

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