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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,234 topics in this forum

  1. Complete Data Loss

    By RainGirl82,
    • 7 replies
    • 11.3k views

  2. deleted the root directory

    By tslnyy,
    • 7 replies
    • 2.5k views

  3. Site still in Queued

    By RazV1982,
    • 1 reply
    • 774 views

  4. not able to create host account 1 2

    By msnyder,
    • 16 replies
    • 3.6k views

  5. Won't let me login?

    By Mokothemonkey,
    • 2 replies
    • 1.1k views

  6. url / subdirectories

    By Steev8ch,
    • 4 replies
    • 1.6k views

  7. Password Reset

    By EagleMax,
    • 3 replies
    • 1.3k views

  8. Main Domain Change

    By Steev8ch,
    • 6 replies
    • 1.7k views

  9. New Account. 500 Internal Server Error

    By mall,
    • 13 replies
    • 3.3k views

  10. Admin/Mod Help Please

    By justin95,
    • 3 replies
    • 1.3k views

  11. New to...everything

    By EagleMax,
    • 3 replies
    • 1.5k views

  12. Kill ruby on rails process

    By dangt85,
    • 1 reply
    • 1.1k views

  13. SSL error : ssl_error_rx_record_too_long

    By Hell_of_BSOD,
    • 1 reply
    • 1.5k views

  14. Activation

    By Steev8ch,
    • 2 replies
    • 1.2k views

  15. 500 Internal Server Error

    By mleach,
    • 7 replies
    • 2.4k views
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