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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,093 topics in this forum

  1. Cannot find my website online

    By mikegil,
    • 3 replies
    • 1.4k views

  2. forgot username :(

    By bestme,
    • 7 replies
    • 1.7k views

  3. Site exists but can't login to CPanel

    By Daphron,
    • 0 replies
    • 703 views

  4. Change main domain

    By Kvitz,
    • 1 reply
    • 1.1k views

  5. Error in registration info

    By an_tre,
    • 1 reply
    • 897 views

  6. Domain name change

    By Oatmeal,
    • 1 reply
    • 904 views

  7. Site Only A White Page?

    By Wing,
    • 9 replies
    • 2.3k views

  8. No C-Panel and Site access

    By DKW Clan,
    • 14 replies
    • 3.2k views

  9. Can't install SMF

    By Andrew The Programmer,
    • 2 replies
    • 1.3k views

  10. Cname for google apps

    By chenci,
    • 2 replies
    • 1.1k views

  11. Decidated I.P. for my site

    By Andrew The Programmer,
    • 1 reply
    • 1.1k views

  12. Account Queued

    By jgarabot,
    • 2 replies
    • 1.1k views

  13. There was a problem creating the Addon Domain or Parked Domain 1 2 3

    By Tanix,
    • 38 replies
    • 11.1k views

  14. phpmyadmin prob.

    By burning,
    • 1 reply
    • 1.2k views

  15. Dedicated IP for https

    By webbie,
    • 1 reply
    • 1.1k views
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