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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,964 topics in this forum

  1. DNS redirected

    By millard,
    • 9 replies
    • 2.8k views

  2. I cannot login

    By battlenight,
    • 2 replies
    • 1.1k views

  3. Index of... problem with home page?

    By Sungazer,
    • 4 replies
    • 2.1k views

  4. Website not working.

    By kvhc128,
    • 8 replies
    • 2.2k views

  5. contact you

    By crazybmanp,
    • 0 replies
    • 951 views

  6. IMMEDIATE CUSTOMER SUPPORT!!!! ...WHERE IS IT?

    By Unveiled,
    • 4 replies
    • 2.2k views

  7. log in for new account fails

    By Petzi,
    • 8 replies
    • 2.9k views

  8. reliability issues

    By Thomascpp,
    • 2 replies
    • 1.3k views

  9. HelioHost Account Activation

    By Mike P,
    • 0 replies
    • 845 views

  10. SSL Request

    By howard,
    • 0 replies
    • 651 views

  11. Yeah okay

    By Wizard,
    • 0 replies
    • 711 views

  12. Account Activation

    By needhelp,
    • 2 replies
    • 1k views

  13. A lot of downtime...

    By Rubberducky1324,
    • 3 replies
    • 2.3k views

  14. Brute force lockout

    By NatetheGreat,
    • 2 replies
    • 1.3k views

  15. umm... its full

    By crazybmanp,
    • 0 replies
    • 971 views
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