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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,101 topics in this forum

  1. wrong domain name

    By idtech,
    • 3 replies
    • 1.2k views

  2. Disk space usage not correctly displayed

    By schase,
    • 5 replies
    • 1.7k views

  3. Request to change domain

    By AlMain,
    • 1 reply
    • 871 views

  4. SSI problems - Can't seem to make it work

    By Luna,
    • 6 replies
    • 1.7k views

  5. Error 1 2

    By jmm,
    • 16 replies
    • 4.2k views
    • jmm
    • jmm

  6. Account Activation & Wordpress ?,

    By Byron,
    • 0 replies
    • 772 views

  7. Account hacked, password changed, data back?

    By holoweb,
    • 2 replies
    • 1.1k views

  8. Entered wrong domain...sorry!

    By bigmo22,
    • 2 replies
    • 987 views

  9. Cannot find my website online

    By mikegil,
    • 3 replies
    • 1.4k views

  10. forgot username :(

    By bestme,
    • 7 replies
    • 1.7k views

  11. Site exists but can't login to CPanel

    By Daphron,
    • 0 replies
    • 703 views

  12. Change main domain

    By Kvitz,
    • 1 reply
    • 1.1k views

  13. Error in registration info

    By an_tre,
    • 1 reply
    • 899 views

  14. Domain name change

    By Oatmeal,
    • 1 reply
    • 906 views

  15. Site Only A White Page?

    By Wing,
    • 9 replies
    • 2.3k views
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