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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,500 topics in this forum

  1. PHP

    By cl58,
    • 8 replies
    • 1.5k views

  2. [HELP] Addon Domains Error

    By worldhello,
    • 1 reply
    • 1.1k views

  3. Change Main Domain

    By jontyy,
    • 2 replies
    • 1.2k views

  4. Internal Server Error

    By daman371,
    • 2 replies
    • 936 views

  5. Account queued

    By de5k,
    • 6 replies
    • 1.6k views

  6. Changing my domain

    By Foots Forecast,
    • 3 replies
    • 1.1k views

  7. account disabled

    By basket001,
    • 8 replies
    • 2.1k views

  8. Account Activation

    By mido,
    • 1 reply
    • 800 views

  9. Some Elements on My Wordpress Blog don't show

    By lvtj,
    • 0 replies
    • 656 views

  10. Account Queued

    By idibale,
    • 8 replies
    • 2k views

  11. Phantom account suspended

    By Patrick Wigmore,
    • 1 reply
    • 787 views

  12. Notice of inactivity

    By Molly,
    • 1 reply
    • 1k views

  13. MySQL database connections settings

    By venteens,
    • 4 replies
    • 1.6k views

  14. Internal problem Server

    By idibale,
    • 0 replies
    • 685 views

  15. Is FTP down?

    By Slick,
    • 3 replies
    • 1.5k views
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