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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,867 topics in this forum

  1. cpanel doesn't exist?

    By treefox,
    • 6 replies
    • 1.9k views

  2. [ Title Removed ]

    By davidlyness,
    • 1 reply
    • 888 views

  3. signed up with forwarded/masked domain...

    By treefox,
    • 1 reply
    • 934 views

  4. Website Loading Delay

    By nwucase,
    • 1 reply
    • 805 views

  5. Account Validation

    By nwucase,
    • 1 reply
    • 904 views

  6. Account validation

    By pauldj48,
    • 2 replies
    • 1.1k views

  7. Delete User: ishida

    By Derek,
    • 2 replies
    • 894 views

  8. New account not working...

    By Derek,
    • 9 replies
    • 2.4k views

  9. Grr...

    By Wizard,
    • 0 replies
    • 661 views

  10. Email domains missing

    By ukjerry,
    • 6 replies
    • 2.1k views

  11. cPanel errors due to recent downtime

    By meiskam,
    • 3 replies
    • 1.9k views

  12. Domain name change

    By Mark Wilding,
    • 2 replies
    • 1.3k views

  13. PhpMyAdmin and Email

    By BlueAdmin,
    • 2 replies
    • 857 views

  14. phpMyAdmin Error

    By raccess,
    • 2 replies
    • 1.5k views

  15. Imagick Class Down

    By Byron,
    • 4 replies
    • 1.4k views
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