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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,156 topics in this forum

  1. Parking Doamin

    By Bill,
    • 1 reply
    • 952 views

  2. I can't log in

    By nomun,
    • 3 replies
    • 1.1k views

  3. Please Help!! Remove account!

    By barnesip,
    • 1 reply
    • 854 views

  4. error in renew

    By richmond,
    • 3 replies
    • 1.8k views

  5. Account Suspension Warning

    By lcstechs,
    • 1 reply
    • 841 views

  6. cpanel login difficulties

    By greeneggsandham,
    • 1 reply
    • 848 views

  7. Sign-Up Fail

    By justin95,
    • 2 replies
    • 1.1k views

  8. Ftp error 1 2 3

    By Bill,
    • 31 replies
    • 9k views

  9. 404 after fixed IP activation

    By alexgg,
    • 2 replies
    • 1.1k views

  10. My site is Down ..

    By nightwave,
    • 1 reply
    • 959 views

  11. "HelioHost Account Queued" is this ok or something goes wrong ?

    By bimaljr,
    • 1 reply
    • 993 views

  12. please add my user name to your new server

    By liuso.com,
    • 1 reply
    • 890 views

  13. All Perl/CGI scripts return 500 Internal Server Error

    By saint,
    • 7 replies
    • 2.6k views

  14. Cannot access cpanel account

    By Pro Golf Swing Tips,
    • 14 replies
    • 4.4k views
    • Bill
    • Bill

  15. Site disappeared

    By webbie,
    • 13 replies
    • 2.9k views
    • Bill
    • Bill
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