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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,867 topics in this forum

  1. Can't access disk and other problems

    By firzenr,
    • 5 replies
    • 1.8k views

  2. Creating new user

    By matjaz,
    • 1 reply
    • 886 views

  3. Forgotten username and password

    By Anth,
    • 7 replies
    • 1.8k views

  4. incoming mail problem

    By cin,
    • 3 replies
    • 1.1k views
    • cin
    • cin

  5. Account not yet activated...

    By Shifter,
    • 1 reply
    • 821 views

  6. SSL Request...

    By Jared,
    • 4 replies
    • 1.7k views

  7. Setting up email handling

    By Mark Wilding,
    • 2 replies
    • 1.3k views

  8. Cannot login to webmail.

    By esay,
    • 3 replies
    • 1.5k views

  9. Domain Transfer

    By webphysics,
    • 5 replies
    • 1.7k views

  10. change php.ini possible?

    By herr,
    • 1 reply
    • 822 views

  11. Memory Limit increase

    By omar1,
    • 2 replies
    • 3.7k views

  12. Delete Please

    By DemonKnightz,
    • 3 replies
    • 1.4k views

  13. Still not activated

    By clearsky,
    • 7 replies
    • 2.4k views

  14. Cannot login to account

    By oradoe,
    • 5 replies
    • 2.1k views

  15. Out-of-memory error (16M limit)

    By stefanscottalexx,
    • 1 reply
    • 978 views
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