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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18.1k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,367 topics in this forum

  1. -resolved-

    • 0 replies
    • 487 views
  2. Subdomain problems

    • 0 replies
    • 540 views
  3. Site not found

    • 0 replies
    • 481 views
  4. Didn't get e-mail with host details

    • 0 replies
    • 595 views
  5. My site going on and off

    • 0 replies
    • 537 views
  6. update

    • 0 replies
    • 818 views
  7. [resolved]

    • 0 replies
    • 877 views
  8. Trouble accessing my site

    • 0 replies
    • 557 views
  9. PHP in HTML

    • 0 replies
    • 495 views
  10. Changing Packages

    • 0 replies
    • 553 views
  11. Command Line Access?

    • 0 replies
    • 564 views
  12. Domain field in hosting and store

    • 0 replies
    • 547 views
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