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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,152 topics in this forum

  1. Setup

    By torpeteo,
    • 1 reply
    • 766 views

  2. Email error

    By Thegolden1,
    • 2 replies
    • 1.2k views

  3. HOTMAIL Permission Email Send

    By JoseMonteiro,
    • 4 replies
    • 1.8k views

  4. how long does it take???

    By Potter Crazy,
    • 6 replies
    • 1.8k views

  5. Questions

    By soso0_0,
    • 0 replies
    • 674 views

  6. Can't log in, account queued.

    By lllsiny,
    • 13 replies
    • 3.2k views

  7. Acct not activated?

    By ragecc,
    • 0 replies
    • 559 views

  8. Subdomain not resolving

    By goran,
    • 4 replies
    • 1.4k views

  9. Website unavailable

    By Phil,
    • 4 replies
    • 5k views

  10. Account Suspended - can't use same domain again

    By Gaurav Sharma,
    • 0 replies
    • 560 views

  11. ssl

    By creepy,
    • 10 replies
    • 2.2k views

  12. Account suspend / Deleted

    By shoshwaz,
    • 2 replies
    • 936 views

  13. Parked Domain pointing to Account Queued

    By tablecat,
    • 6 replies
    • 1.8k views

  14. MX entry to use google apps

    By Rochak,
    • 10 replies
    • 2.9k views

  15. website is down for the 3rd day

    By matt0baba,
    • 14 replies
    • 2.5k views
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