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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,868 topics in this forum

  1. Domain name change

    By Oatmeal,
    • 1 reply
    • 864 views

  2. Site Only A White Page?

    By Wing,
    • 9 replies
    • 2.2k views

  3. No C-Panel and Site access

    By DKW Clan,
    • 14 replies
    • 3.1k views

  4. Can't install SMF

    By Andrew The Programmer,
    • 2 replies
    • 1.3k views

  5. Cname for google apps

    By chenci,
    • 2 replies
    • 1.1k views

  6. Decidated I.P. for my site

    By Andrew The Programmer,
    • 1 reply
    • 1k views

  7. Account Queued

    By jgarabot,
    • 2 replies
    • 995 views

  8. There was a problem creating the Addon Domain or Parked Domain 1 2 3

    By Tanix,
    • 38 replies
    • 10.7k views

  9. phpmyadmin prob.

    By burning,
    • 1 reply
    • 1.2k views

  10. Dedicated IP for https

    By webbie,
    • 1 reply
    • 1.1k views

  11. Don't seem to have an account

    By Oatmeal,
    • 0 replies
    • 897 views

  12. There was a problem creating the sub-domain.

    By Magikoopa,
    • 3 replies
    • 3.1k views

  13. Ruby pg Gem

    By Malmoth,
    • 1 reply
    • 1.7k views

  14. Subdomain

    By mleach,
    • 1 reply
    • 978 views

  15. My domain can't be found

    By Monkey,
    • 5 replies
    • 1.4k views
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