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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,893 topics in this forum

  1. Cant log into Cpanel

    By Guest JF_Sly,
    • 3 replies
    • 1.5k views

  2. Domain Problems

    By Conner,
    • 2 replies
    • 1.3k views

  3. Parking domain problem

    By goranpa,
    • 1 reply
    • 609 views

  4. My account keep suspended again and again

    By nightwave,
    • 13 replies
    • 2.6k views

  5. Parking Doamin

    By Bill,
    • 1 reply
    • 903 views

  6. I can't log in

    By nomun,
    • 3 replies
    • 983 views

  7. Please Help!! Remove account!

    By barnesip,
    • 1 reply
    • 802 views

  8. error in renew

    By richmond,
    • 3 replies
    • 1.7k views

  9. Account Suspension Warning

    By lcstechs,
    • 1 reply
    • 794 views

  10. cpanel login difficulties

    By greeneggsandham,
    • 1 reply
    • 786 views

  11. Sign-Up Fail

    By justin95,
    • 2 replies
    • 1k views

  12. Ftp error 1 2 3

    By Bill,
    • 31 replies
    • 8.5k views

  13. 404 after fixed IP activation

    By alexgg,
    • 2 replies
    • 1k views

  14. My site is Down ..

    By nightwave,
    • 1 reply
    • 901 views

  15. "HelioHost Account Queued" is this ok or something goes wrong ?

    By bimaljr,
    • 1 reply
    • 890 views
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