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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,234 topics in this forum

  1. [HELP] Addon Domains Error

    By worldhello,
    • 1 reply
    • 1k views

  2. Change Main Domain

    By jontyy,
    • 2 replies
    • 1.1k views

  3. Internal Server Error

    By daman371,
    • 2 replies
    • 845 views

  4. Account queued

    By de5k,
    • 6 replies
    • 1.4k views

  5. Changing my domain

    By Foots Forecast,
    • 3 replies
    • 1k views

  6. account disabled

    By basket001,
    • 8 replies
    • 2k views

  7. Account Activation

    By mido,
    • 1 reply
    • 726 views

  8. Some Elements on My Wordpress Blog don't show

    By lvtj,
    • 0 replies
    • 597 views

  9. Account Queued

    By idibale,
    • 8 replies
    • 1.8k views

  10. Phantom account suspended

    By Patrick Wigmore,
    • 1 reply
    • 715 views

  11. Notice of inactivity

    By Molly,
    • 1 reply
    • 967 views

  12. MySQL database connections settings

    By venteens,
    • 4 replies
    • 1.5k views

  13. Internal problem Server

    By idibale,
    • 0 replies
    • 628 views

  14. Is FTP down?

    By Slick,
    • 3 replies
    • 1.4k views

  15. Your servers seem to be slowing down

    By andrewq2,
    • 2 replies
    • 1.3k views
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