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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

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    By wds657,
    • 1 reply
    • 435 views

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    By sasanh,
    • 1 reply
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  6. Drupal CMS install error.

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  7. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
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  8. [Solved] add domain huanhui.top

    By terrywing,
    • 1 reply
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  9. Regarding domain add & remove

    By prabhatyadav2003,
    • 2 replies
    • 791 views

  10. [Solved] Account Reactivation Request – gonkirua586

    By gonkirua586,
    • 1 reply
    • 353 views

  11. [Solved] Possible Terms of Service violation detected

    By juris,
    • 3 replies
    • 668 views

  12. [Solved] Add domains

    By bdsajjad,
    • 1 reply
    • 616 views

  13. Regarding domain add & remove

    By prabhatyadav2003,
    • 1 reply
    • 594 views

  14. [Solved] Add domain

    By fourteentrees,
    • 3 replies
    • 674 views

  15. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 648 views
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