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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,288 topics in this forum

  1. website unreachable

    By loerian,
    • 3 replies
    • 1.8k views

  2. Reactivation

    By sukram7,
    • 1 reply
    • 640 views

  3. [Solved] Dedicated IP

    By tristan,
    • 0 replies
    • 1.1k views

  4. i waited for 24h and my account my account doesn't work yet

    By eslam,
    • 1 reply
    • 782 views

  5. Parked Domain Problem

    By tablecat,
    • 1 reply
    • 604 views

  6. Problem Creating Addon Domain

    By andrewq2,
    • 3 replies
    • 1.2k views

  7. Site Not found, Cannot login to cPanel

    By stgeorge,
    • 1 reply
    • 684 views

  8. Can you delete my domain records from your DNS'es?

    By whynot,
    • 1 reply
    • 756 views

  9. failed to connect

    By member,
    • 1 reply
    • 715 views

  10. problems site

    By Alex Du,
    • 3 replies
    • 1.2k views

  11. I cannot login to cpanel

    By Shinku,
    • 2 replies
    • 932 views

  12. site not working

    By trainhappy,
    • 1 reply
    • 848 views

  13. Account creating

    By praca,
    • 5 replies
    • 1.7k views

  14. problems with my site

    By will_fire,
    • 2 replies
    • 831 views

  15. Can't login to cPanel

    By PDelgado,
    • 9 replies
    • 2k views
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