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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,867 topics in this forum

  1. 404 after fixed IP activation

    By alexgg,
    • 2 replies
    • 1k views

  2. My site is Down ..

    By nightwave,
    • 1 reply
    • 894 views

  3. "HelioHost Account Queued" is this ok or something goes wrong ?

    By bimaljr,
    • 1 reply
    • 886 views

  4. please add my user name to your new server

    By liuso.com,
    • 1 reply
    • 842 views

  5. All Perl/CGI scripts return 500 Internal Server Error

    By saint,
    • 7 replies
    • 2.4k views

  6. Cannot access cpanel account

    By Pro Golf Swing Tips,
    • 14 replies
    • 4.1k views
    • Bill
    • Bill

  7. Site disappeared

    By webbie,
    • 13 replies
    • 2.7k views
    • Bill
    • Bill

  8. not login control panel

    By soso0_0,
    • 5 replies
    • 1.5k views

  9. My Site Is Down EvryThing is Down...

    By nightwave,
    • 0 replies
    • 654 views

  10. Content deleted

    By spartan1,
    • 0 replies
    • 630 views

  11. server troubles

    By Minenage,
    • 2 replies
    • 991 views

  12. problem in displaying an html file

    By mahshid,
    • 2 replies
    • 884 views

  13. Account activation

    By TuanHH,
    • 1 reply
    • 801 views
    • Bill
    • Bill

  14. Cpanel Down

    By Byron,
    • 1 reply
    • 1.1k views

  15. upload_max_filesize

    By Steev8ch,
    • 1 reply
    • 2.5k views
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