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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,633 topics in this forum

  1. contact you

    By crazybmanp,
    • 0 replies
    • 899 views

  2. IMMEDIATE CUSTOMER SUPPORT!!!! ...WHERE IS IT?

    By Unveiled,
    • 4 replies
    • 2.1k views

  3. log in for new account fails

    By Petzi,
    • 8 replies
    • 2.7k views

  4. reliability issues

    By Thomascpp,
    • 2 replies
    • 1.3k views

  5. HelioHost Account Activation

    By Mike P,
    • 0 replies
    • 808 views

  6. SSL Request

    By howard,
    • 0 replies
    • 604 views

  7. Yeah okay

    By Wizard,
    • 0 replies
    • 658 views

  8. Account Activation

    By needhelp,
    • 2 replies
    • 1k views

  9. A lot of downtime...

    By Rubberducky1324,
    • 3 replies
    • 2.2k views

  10. Brute force lockout

    By NatetheGreat,
    • 2 replies
    • 1.2k views

  11. umm... its full

    By crazybmanp,
    • 0 replies
    • 931 views

  12. Parked Domain Not in List

    By alteragenda,
    • 1 reply
    • 1.1k views

  13. name servers

    By lvlacleod,
    • 1 reply
    • 978 views
    • JcX
    • JcX

  14. Manual domain name deletion

    By ElGaton,
    • 0 replies
    • 619 views

  15. Account not activated yet

    By cftm,
    • 2 replies
    • 1.1k views
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